“We had a great experience at this location. Nicholas was super nice and helped us when we were in a bad situation. I'm a tiny girl and was terrified to drive the 24 foot truck. And he gave me really good tips.. thank you so much!!”
“It's really nice to have someone as caring and genuinely happy with their work as Dustin was today. I was having a particularly stressful day but Dustin actually turned it around with his cheerful attitude, I appreciate that very much, thank you!”
“The van was clean, ready to go and easy to handle. The mobile pickup process did not go well. Ahead of the pickup time, I had set up an account and entered my driver's license number. While at the U-Haul lot, the app still required a lot more. It would have been better to enter ID photos and the additional contact's information before picking up the van. That said, your employee, Wesley, was very knowledgeable, helpful, and patient in getting us on the road. The mobile check-out process was great.”