Internet Service Providers in Gresham, OR

“We just got signed up with a family plan today. We were helped by Geno the manager and Alexis . We were extremely excited with how much money they saved us. We were on a family plan with AT&T and saved $100 a month by switching. Geno the manager spoke with me on the phone before I arrived and he made sure we got all the deals available to us. Alexis also found additional promos we were eligible for. They were both extremely helpful and made it a speedy process for us. We came in with our two small children so we really appreciate it getting in and out of there as soon as possible. They also took the time to explain all the different phones, and what would be best for us specifically. I would highly recommend the store.”

“UPDATEI had given this location 1 star a year ago due to the person working there instead of helping told me to just do everything online(I am not technology savy thats why i had originally came in) however on Monday February 5th I went in because I wanted to inquire about wifi and maybe about trading in my phone, because of my previous experience I went in thinking I had to do this all online however I was wrong. Mikaela was the one who helped me and Mann did she help me. She was super patient, knowledgeable and most important she gave me one of the best customer service. She compared my current line to a new shiwed me the difference and most importantly showed me how I can save money in the long run. I left feeling taken cared off and because of Mikaela I am given this a 5stars.”

“Changing phone carriers is never something many look forward to - let alone, cross their mind. However, when rumors were leaked that T-Mobile would be moving legacy plans to their newer plans, this immediately became something I constantly thought about as I couldn't afford to pay double the price. One of the first stops I made was the Verizon store at Gresham Station. Andrew immediately greeted me and let me explain the situation while understanding that I was only in the research phase and would not be signing/transferring anything until the news was confirmed the following week. This didn't phase Andrew at all - in fact, he continued to work with me to find a plan that suited my needs without using any sales tactics. When we finally aligned on a plan that matched, Andrew handed me his business card and said that I could text him with any questions. Little did he know, I would be taking him up on his offer and asking him questions every other day for the next two weeks. During those two weeks, I went to AT&T and sadly admit, other Verizon branches to see if the offers varied and out of all of these experiences, none of them compared to Andrew's. The level of care, and willingness to work with me and remember the facts is what made me return to officially become a Verizon customer! Even after signing the contract and needing to wait to port the number over because of my complex situation, Andrew still worked with me instead of telling me to call customer service. His level of dedication to serve the needs of the consumers is why I am happy to have become a Verizon customer and will not be switching phone carriers anytime soon.”

“They have always been good to us, giving us professional customer service and helping us with our problems. I like that there is a kiosk you can pay a bill and not have to talk to someone. The manager at this location helped us with our situation and made sure we understood what to do and had everything we needed as far as receipts.”

“This place was pretty busy when we went there to get a new phone for my brother. Samuel worked with us and he was very good at his job. He helped my brother purchase his phone and get it set up and ready to use. Super nice guy! We did have about 20 minute wait to meet with Samuel and then it took about 46 minutes afterwards and we were out the door with the new phone. Bravo Samuel thank you so much”