“I was assisted by Holly Savage. She helped me with my auto loan and did everything in her power to help me during the process to getting my dream car! Holly was very pleasant to work with and helped me with any questions I had. Very knowledgeable and was a joy to work with. She even mailed me a personalized card. Customer Sevice at its finest! Thank you for everything Holly!!”
“My sister and myself came today because we had a Deposit to make from the federal government that our other credit union Advantis Was afraid to deposit.
Thanks to Joshua Kauffman for helping us in a way our previous credit union would not which is why we are transferring all our banking here because we were treated well. Joshua has a sense of humor, but was completely professional and explained everything making us feel completely trusting with this credit union which we now call ours!!”
“I want to leave a comment of gratitude to the nice, friendly girl-manager (unfortunately, I don't remember her name), her workplace is the second from the left. I needed to open a debit card. The day before I contacted Wells Fargo three times, the first time I got an appointment in 2 weeks, I came, the manager said to wait because she is busy, although I came for my hour, the line is quite long, an elderly woman in a wheelchair, the staff does not care, the cash register is only open alone After waiting, the manager said that you need to make an appointment again, because it is not possible to do it today. And so today is my appointment again, I submitted my documents, and again I am without a card, since an appointment is scheduled from the nearest free dates on June 10. I'm just disappointed. My time, my nerves and everything in vain. And on the same day, I applied to the OnPoint bank. I was pleasantly surprised at once, smiling, friendly employees, cozy, clean (because in the previous bank there was dirt and dust everywhere, dissatisfied faces of employees, superior attitude towards customers) and here - everything is at a high level. I was especially impressed by the manager who provided me with bank services, she really deserves high praise, her pleasant, neat appearance, customer orientation and desire to help me, since I do not speak English well. She kindly explained everything to me, listened, and after 10 minutes I already had my card. I am pleasantly surprised. I wholeheartedly recommend OnPoint Bank! Their employees are the best!”
“I went in to open a Business account with Onpoint today . I was hesitant due to the negative reviews ,but a friend recommended me. Shane was super friendly! Answered all my questions and just overall provided exceptional customer service. I have not had such a positive experience at a bank in a long time. He was informative and thorough with everything I needed to know, and completed the process quickly . His service definitely made me consider switching my personal banking to OnPoint! When opening a business account go to Shane . ☺️ I wanted to tell his manager personally but she was with a customer .”
“I been banking with this Rivermark for over 10 years before they moved to this location. I never had a negative experience here as everyone was so nice, cool and professional.”
“My wife and I recently did a ReFi on a Loan that we had with another establishment that is not currently doing ReFi's and this was a huge turn off for us.I took the wife into the Gresham branch and we met with Rholonda.She was and still is very professional, courteous, quick on her feet and really goes that extra mile to take care of her customers.Her ability to get us into an agreement that was and is more beneficial for us was a GYMONGOUS help to our situation.Within a matter of a day or so from going in to see her, she had our paperwork put together, docs signed and the Refi complete and she made this process so easy and understandable for both the wife and I. Being with Oregonians has been so amazing and Rholonda is a HUGE ASSET to that office and the company as a whole.Looking forward to doing more Business in the future not just with her, but the branch as well.Rholonda Thanks again for everything.SincerelyLarry & Kathy”