Sold my mother a Troy Bilt mower with a “2 year warranty” and it stopped after the first 6 months. Employee and Managers told us any motorized tool is not returnable or warrantied “once you put fuel in it” terrible attitude about helping. Too bad, can’t support local, gotta go big box.
June 2023
Customer service was outstanding! Thank you so much, Laura. Even though the store was out of the wooden handles needed for my edger, she went way over and above to try to find one, as she did an inventory check which showed there were 2 in-stock.She was quick, helpful and friendly.
May 2023
I went in looking for some hardware for my little project at home and needed help. I went to the desk in the front and a young kid named Matt helped me out. He was super friendly and super helpful. I will be back for sure.
Diamond Home Improvement is a family-owned and operated hardware and flooring store in Grants Pass, Oregon. We carry a wide variety of residential and commercial building materials, tools, hardware, windows, floors, and much more. Come by the store to talk with our experts and explore how we can help you create your dream home!
