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“My wife and I recently did a ReFi on a Loan that we had with another establishment that is not currently doing ReFi's and this was a huge turn off for us.I took the wife into the Gresham branch and we met with Rholonda.She was and still is very professional, courteous, quick on her feet and really goes that extra mile to take care of her customers.Her ability to get us into an agreement that was and is more beneficial for us was a GYMONGOUS help to our situation.Within a matter of a day or so from going in to see her, she had our paperwork put together, docs signed and the Refi complete and she made this process so easy and understandable for both the wife and I. Being with Oregonians has been so amazing and Rholonda is a HUGE ASSET to that office and the company as a whole.Looking forward to doing more Business in the future not just with her, but the branch as well.Rholonda Thanks again for everything.SincerelyLarry & Kathy”
“Wonderful help from Tish this morning regarding an auto draft issue I had!!! She was patient, listened, and knew exactly what needed to be done and how to accomplish it. Thank you so much Tish, and thanks to whomever hired you too!!! Appreciate you!”
“I was assisted by Holly Savage. She helped me with my auto loan and did everything in her power to help me during the process to getting my dream car! Holly was very pleasant to work with and helped me with any questions I had. Very knowledgeable and was a joy to work with. She even mailed me a personalized card. Customer Sevice at its finest! Thank you for everything Holly!!”
“CK Hyker is FANSTASTIC, we have worked together a couple of times, and she makes the transaction seamless. She is professional, keeps you informed and fun to work with 100% recommended.”
“CCU has been a dependable place for all my banking needs for the last 30 yrs. They have had the best rates for my loans and interest rates for savings, checking, etc.”
“I opened my account wit Columbia in 2008 at 62nd St Vancouver branch. I have always found the professional friendly helpful and economical. I sincerely appreciate their ethics and service. Though now a snowbird, I retain Columbia Credit Union as my primary financial institution and wish they were everywhere”
“My wife and I absolutely love Unitus. We walked in around noon on a Friday and asked to set up an account, even though they were short staffed and busy, Joshua went out of his way to fit us in! He was very helpful and we are so happy with the service we have experienced there. We got the account set up and our cards within an hour of being there! I highly recommend Unitus Gresham!”
“I have been trying to transfer a balance to them for a while and haven’t been able to find a time to fill out an application. I called and they transferred me to Megs, she was extremely helpful even though I took up almost 30 minutes of her time.”
“My partner and I came into the branch in a quiet panic hoping to figure out some wiring issues we were having with online banking while closing on a house. Katie the branch manager was so helpful and very quick in helping us out, and it ended up we were able to close on the same day. They truly saved our buns and we were so grateful for the staff that day! They took care of us and it's one of the few times I was so glad to be a part of a community-based bank.”
“I’ve been banking at Columbia Credit Union for many years. I have several accounts with them and a car loan. The service has always been excellent, and everyone is friendly and professional. Highly recommend them!”
“I been banking with this Rivermark for over 10 years before they moved to this location. I never had a negative experience here as everyone was so nice, cool and professional.”
“Jessica is AMAZING here!!!! My husband and I have worked with her multiple times and her customer service is beyond amazing!!! She has great personality, laughs and just makes you feel welcome!! I highly recommend this branch and any questions or anything I recommend Jessica! ❤️”
“I went in to open a Business account with Onpoint today . I was hesitant due to the negative reviews ,but a friend recommended me. Shane was super friendly! Answered all my questions and just overall provided exceptional customer service. I have not had such a positive experience at a bank in a long time. He was informative and thorough with everything I needed to know, and completed the process quickly . His service definitely made me consider switching my personal banking to OnPoint! When opening a business account go to Shane . ☺️ I wanted to tell his manager personally but she was with a customer .”
“Weather purchasing an automobile, or a home with Columbia credit union’ The staff is always professional and friendly, and committed to their members and our community!! Helping all thrive together✨”
“This is a BUSY location at 1:50pm on a Monday! I don't know if I've ever seen 20 customers waiting in a credit union! 4 tellers worked everyone through quickly and politely. Security guard at the door was nice.”
“I really loved the service and customer experience that this branch provides where Ruvim, we came here and he was very helpful and his experience is top notch! All our questions were answered and we received very efficient service super happy! Thank you to onpoint hiring the right people! Orchards office is the best one!”
“I want to leave a comment of gratitude to the nice, friendly girl-manager (unfortunately, I don't remember her name), her workplace is the second from the left. I needed to open a debit card. The day before I contacted Wells Fargo three times, the first time I got an appointment in 2 weeks, I came, the manager said to wait because she is busy, although I came for my hour, the line is quite long, an elderly woman in a wheelchair, the staff does not care, the cash register is only open alone After waiting, the manager said that you need to make an appointment again, because it is not possible to do it today. And so today is my appointment again, I submitted my documents, and again I am without a card, since an appointment is scheduled from the nearest free dates on June 10. I'm just disappointed. My time, my nerves and everything in vain. And on the same day, I applied to the OnPoint bank. I was pleasantly surprised at once, smiling, friendly employees, cozy, clean (because in the previous bank there was dirt and dust everywhere, dissatisfied faces of employees, superior attitude towards customers) and here - everything is at a high level. I was especially impressed by the manager who provided me with bank services, she really deserves high praise, her pleasant, neat appearance, customer orientation and desire to help me, since I do not speak English well. She kindly explained everything to me, listened, and after 10 minutes I already had my card. I am pleasantly surprised. I wholeheartedly recommend OnPoint Bank! Their employees are the best!”
“Tristan is still a little new and learning, but he is SO happy and enthusiastic. Definitely one of the most pleasant and perky people I've interacted with in a while.”
“Hands down the best bank for your financial needs. Their support, professional demeanor, outstanding customer service skills, goes so far. Twin star makes banking a true family experience. The staff at mill plain location, learn your name and make every accommodation to help you leave with a smile. Thank you Twin star for learning your customers. Thank you Jason for caring. We are more then just account numbers, Twin star cultivates family union and truly cares !!!!”
“I visited the branch today and John provided exceptional member service. From the moment I walked in, he greeted me with a warm smile and was incredibly attentive throughout my visit. I went in with a few inquiries and was taken care of quickly. Thank you, John for the wonderful experience!”
“I look forward to going to Columbia Credit Union for my banking needs, they always make me feel comfortable and like family. They have helped me with all the big decisions in my life, our home loan and various car loans. They are second to none.”
“Had a really great first experience with Sok at this location. Extremely efficient and was able to complete several tasks I brought in very concisely. OnPoint is very clear about their fee schedules and seem to be really customer focused. I can see why they are so recommended.”
“My wife and I would like to give a big thank you to Ethan Riley-Reigle, at Troutdale Cherry Park location for his attention to detail and his patience with dealing with our situation..He wanted to make sure he had everything correct and that we were content with the situation. Businesses need more Ethan's in this world.”
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“This branch is awesome they actually know who I am. Micah the branch manager actually answers his phone and answers my questions. I love being treated as a person not just a number! The interest rates are the best I can find.”