Ridesource is a transportation service that provides reliable rides for individuals without cars or those with disabilities. Many customers appreciate the professionalism and friendliness of the drivers, especially noting drivers like Bob and Karry Vanghan for their helpful, caring, and positive attitudes. These drivers often make riders feel valued and cared for, with some being highlighted as exemplary employees who set a standard for others. The service is considered a blessing for people who cannot easily use buses or drive themselves, offering a clean and respectful environment with nice staff. Customers also value the assistance they receive from employees like Patty, who helps with scheduling rides and provides excellent customer service. Over the years, Ridesource has improved in reliability and punctuality, which is highly appreciated. While some riders experience longer wait times, they still prefer Ridesource over public buses or other transportation options. A few customers have expressed concerns about privacy, as some staff ask personal questions during ride arrangements, which makes some uncomfortable. Overall, Ridesource is seen as a caring and valuable service that shows concern for its riders, especially those with disabilities, and continues to be an important resource for accessible transportation.
i work at a provider's office and every time i have to coordinate with ride source their staff is super friendly and helpful!
May 2025
It can be hit and miss but I've had good luck for the most part.
April 2025
What an excellent way to get around if you have any sort of impairments or just don’t feel like you can handle driving after your procedure or whatever they take super good care of you
