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9AM - 8PM
220 Seneca Rd, Eugene
Banks
“Love this place shop here first before you go to your major shopping outlet. They have a lot of things other stores don't and their prices are ridiculously reduced. Lots of great condiments half the price anywhere else.”
“Since I became a member at this branch nearly 5 months ago I have noticed that all of the employees are very helpful and they really care about the quality of service that they provide there. I feel very well taken care of by everyone and their professionalism is outstanding. I thank all of you folks for all that you do!”
9:30AM - 5:30PM
1075 Oak St, Eugene
Banks
“I have been with PCCU for 21 years and they have always given me great service in all their branches. I refinanced my home with them, had them wire money, financed a car and changed one of my accounts to a Trust. And I appreciate that they are in an ATM Co-op, so I can use other credit unions ATMs. They are always very good to me.”
9:00 AM - 5:00 PM
25 N Gateway Blvd, Cottage Grove
Banks
“Professional, kind, understanding. My other bank failed me 3 times when my acct was hacked. The first rep did not 'mark' the fraudulent charges, so the second one did, but the 2nd one did not put a rush on my new card, as she said she did. I STILL do not have my new card, after 21 days!!! I am a recently widowed, disabled senior, and could not drive to the 'other' bank, so I had to cash some personal checks at this bank. I wish I could move all the cash I have to this branch, but that would involve so much work in transferring all my creditors.”
9AM - 5PM
96 E Broadway, Eugene
Banks
“Very friendly, efficient staff that have supplied all my banking needs. They even quickly fixed a fraudulent charge on my account and sent me a new card while I was out of state! Summit bank is the best bank I've ever entrusted my to!!”
“The employees at this Chase location are always so friendly and helpful! I came in very close to closing time to get withdraw some money and to get some change and the employees that helped me were professional, kind, and patient while assisting me with my needs and answering my many questions. I'm bummed I don't live close to this location, but if you do, I highly recommend this location due to their amazing staff. You'll be taken care of!”
“The personalized care I receive each and every time is remarkably consistent! What dynamic service! Every time completely different circumstances and different personalities but thoughtful and effective care is one hundred percent in my experience.”
9:30AM - 5:30PM
5251 Main St, Springfield
Banks
“Welcoming and eager to help resolve any banking issue. Treat people with respect. Errors that were made by myself were satisfactory dealt with. They credited my account within moments and listened to my personal reason as to my technical ignorance and explained to my satisfaction to have it resolved.”
9AM - 5PM
707 Main St, Springfield
Banks
“Refreshing to deal with folks that WANT to do business with you. I've had the pleasure of dealing with other banks that were a royal pain in the rear.Flabbergasted that they make it hard FOR ME TO GIVE THEM MONEY.But not at banner, they take it with a smile so I can live my life and conduct business.Thanks guys!”
“Professional, kind, understanding. My other bank failed me 3 times when my acct was hacked. The first rep did not 'mark' the fraudulent charges, so the second one did, but the 2nd one did not put a rush on my new card, as she said she did. I STILL do not have my new card, after 21 days!!! I am a recently widowed, disabled senior, and could not drive to the 'other' bank, so I had to cash some personal checks at this bank. I wish I could move all the cash I have to this branch, but that would involve so much work in transferring all my creditors.”
10AM - 5:30PM
600 W Jefferson Ave, Cottage Grove
Banks
“I have had an account here for over 40 years. My husband has been here since we were married & our kids also have accounts. We all have multiple accounts & they take good care of everything. They've helped us with financing all of our vehicles & medical bills. They are very helpful with our kids savings & cd's and also helping our older kids with opening up their first checking and visa cards. They are always friendly and service with a smile. Whenever I have questions or need help with anything they are right there to help. I want to give a shout out to Cindy (former employee), Barbara, Lenette, Patty & Jeannie (sorry if I mispelled) but all the employees are great.”
“Carrie at W.11th in Eugene was fabulous to work with. She was very kind, Knew her stuff well. She was very professional ad met my needs with total respect.Thank you..!! Let's do this. !!!”
9AM - 5PM
55 W 29th Ave, Eugene
Banks
“I’ve worked both professionally and personally with the branch manager, Ian Kimball, over the past ten years at U.S. Bank. He runs an efficient office that focuses on superior customer service, positive energy, and always doing what is best for his clients.Ian has a knack for hiring the right people, which may result in being short staffed from time to time due to his team members being promoted. He leads his employees by example and regularly goes above and beyond the role of branch manager to meet his clients’ needs and exceed their expectations.”
“Do you remember when banks knew their customers by name. Well, Citizens Bank in Springfield still does! While I tend to avoid big banks and go with credit unions... Citizens Bank is the best of both worlds. And I particularly Love banking with Citizens at the Springfield Branch. While I won't mention their names here, this team is a class act with the very best in customer service. They have not only been able to take care of all of my banking and financial needs, after a recent medical incident, I received a get well card with personal notes signed by each and every staff member. If you wonder if this review is for real... go into Citizens Springfield with this review, and I bet they know who wrote it! :) Citizens Bank, Springfield Branch gets 5 stars for customer service, professionalism, and great business with a wonderful, old-fashioned personal touch. UPDATE: Summer 2016... Three years later, I wish I could give Citizens Bank Springfield 6 out of 5 stars. My experience of this branch has only gotten better and better. Thank you Citizens Bank! It truly is a pleasure to do business with you.”
“I wanted to share how Rachel has always provided great customer service, professionalism, and a positive experience for me at Oregon Pacific Bank. The way Rachel takes care of the customers, reminds me of common ground kindness, a hometown local bank feel, she is what stands out to me as what is valuable to me in my experience and the reason I would choose to come here.”
9AM - 5PM
39 W Broadway, Eugene
Banks
“A quiet little jaunt. Two windows with humans. The rest is machine banking. Making money an impersonal manner? Who do they think they are fooling?M. helped me. Professional, courteous, at the top of her game. Thank you.”
10AM - 6PM
5753 Main St, Springfield
Banks
“I have banked with US bank for close to 10 years; When I moved to the area, this branch was the closest for me. I must say, the staff in this branch have been nothing short of amazing. There was an issue when I was in So. CA and they went ABOVE AND BEYOND assisting me. I've been to several US Banks, and I am so happy THIS particular branch is my home branch. They've made me feel welcome and appreciated. Although staff has rotated, most remember my name, my circumstances and always give me with the best service I have ever received in my banking experience. THANK YOU US Bank, Albertson's team!!!”
“Excellent US Bank branch in CottageGrove.Always efficient, fast, and friendly service with a smile.Jami, at this branch, is such a gem to work with for all banking needs; whether it's checking, savings, credit, CDs, or other.I've been with US Bank since 1995 and this is one of their better branches in my opinion.”
9:30AM - 5PM
2890 Willamette St, Eugene
Banks
“Best customer service experience I’ve had in ages. I walked in without an appointment to open up an account and there was only one person working and he was about to go on lunch. Cody was kind enough to delay his lunch to help me get on board, and was an absolute pleasure to work with. Excited to work with a local nonprofit credit union and free myself from corporate mega bank.”
“All the staff there super helpful and wonderful ."Troy Jones " is the best makes everything so easy and smooth. Answering all the questions as you need and more offers.”
“I've had great experiences with the bankers at this chase location. They've always given me good advice and have been willing to spend the time talking through all of the options with me. I've been impressed with how much patience and kindness that I've received from the bankers at this Chase.”
9AM - 5PM
2829 W 11th Ave, Eugene
Banks
“The staff here take the time to get to know each customer, and make an effort to know what is going on in our life. In a world where no one even knows your name, this is a very nice touch, and a refreshing approach to banking.”
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“Their fraud department is ON IT! I thought I was on a legitimate site to buy concert tickets. I received an alert from Wafd and I gave them a green light to process the payment. But they knew better. When I called my local bank after realizing my error, they were accommodating and empathetic. I was issued a new card the same day.”