Chevrolet Cadillac of Bend offers a wide selection of new and used cars and trucks to buy or lease. Multiple reviews describe the staff as professional, courteous, knowledgeable, and easy to work with, noting a no-pressure environment. The experience is frequently called great and outstanding, with customers reporting a clear, easy, and efficient process. Several reviewers state they would highly recommend the dealership over and over for both purchases and service. Some feedback mentions difficulties with the phone system and long waits when contacting the Service Department, as well as a non-local chat option that did not work well. However, once connected, service personnel are noted as being helpful. The dealership serves customers from surrounding areas and aims to help find a vehicle that fits their budget.