Ross Dress for Less offers the best brands and latest fashions for family and home at 20% to 60% off department store prices. Their low prices keep people coming. The store can be very busy with huge lines, especially during seasons like Christmas. The shopping experience varies; the store is clean in some areas but messy and disorganized in others, making it feel like a treasure hunt. This disorganization applies to sections like arts supplies. While customer service is often minimal, with only a greeting at the door, there are exceptional exceptions. Some employees provide amazing, attentive service, taking initiative like price matching items without being asked and carefully wrapping purchases. This fantastic service stands out positively for customers.
