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February 2024 by Chris Gaines
Best bike shop in OKC
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November 2023 by Donna Harrell
The staff goes above and beyond. I purchased a trainer for my e bike. The staff helped me order the correct one. The helped installing a cassette on the trainer. Then realized my bike chain host had a major issue. I’m very lucky the chain didn’t come off during any of my rides. They are ordering me a new one. Do sweet
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November 2023 by Chris L
I've visited the Bike Lab two times in the past few months and both were very good experiences. I was promptly greeted when I walked in the door and the staff were very helpful in answering my questions and helping me find what I needed.On the second trip, I test rode four bikes and the guys were very thorough in explaining the differences between each bike and setting them up and making sure they were ready to ride.Very happy with the service and the bike selection!
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August 2023 by Gabriel Muniz
Straight up some of the nicest and most helpful people I’ve ever interacted with. I’m pretty new to cycling so I didn’t really know what to look for and what I needed. The guys at this shop were not pushy, they were educational. Taught me so much in just 1 hour and I didn’t even buy anything the first time I went in to the store. Combine this with Tony’s (store owner) passion for OKC and involvement in the community, I don’t need to go anywhere else. If you’re in the market for a brand new bike, or need some help picking out accessories, look no further.
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August 2023 by Suresh Dutta
Most helpful with getting my wheel straightened out and help me take good care of my bike. Reviewed options for hitch attachments. Thanks much. Great showroom, too.
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July 2023 by zackery opheim
I had an odd experience at The Bike Lab. Two of the staff were polite. However, a third person (who I later identified as the owner) inexplicably made a misogynistic comment while the salesperson rang me up. Then, he said the only reason I or, anyone else would listen to her is that she is attractive.
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June 2023 by Z O.
I had an odd experience at The Bike Lab. Two of the staff were polite. However, a third person (who I later identified as the owner) inexplicably made a misogynistic comment while the salesperson rang me up. Then, he said the only reason I or anyone else would listen to her is that she is attractive.
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January 2023 by S Von Tungeln
I can't say enough great things about the Bike Lab. From fittings, to maintenance, repairs, parts, and clothing they are amazing! Friendly, affordable, and great communication, I don't know what else you could want!
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December 2022 by Meredith Watson
This is THE place to go for all of your cycling needs. I had my bike fitting done by Tony and while he could have charged me all kinds of cash for a premium bike fitting, he graciously let me know I'd be in a good spot with "just" him and his fitting changed the way I ride. I'm riding pain free and happy once again! They also have a great number of accessories, cool kits, and the staff couldn't be any more helpful and friendly.Also, I cannot say enough wonderful things about the Monday night Women's ride. Mandy creates the most welcoming, inclusive group of ladies ever. We laugh, we smile, we ride bikes, and it's absolutely the best part of my week. Not once have I felt not good enough, not fast enough. I feel so blessed to live in OKC and call The Bike Lab my Place! :D
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September 2022 by Courtney Redmond
Solid bike shop. Brought my MTB in for a suspension service and they did a phenomenal job. Even took the time to explain how to maintain my bike in between services. It’s clear they are incredibly knowledgeable and super friendly. They even helped install the bike rack I purchase onto my vehicle and showed me the best way to properly secure it. Def will be visiting this shop again.
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September 2022 by cliff melton
Bought new specialized Vada bike. Rode it 10 miles the first time I rode and the assist if awesome.
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August 2022 by Vanessa Thomas
Very friendly people work their and very helpful.
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July 2022 by T D
Don’t go here! Jesse Espinosa ruined my bike and refused to fix it! Wants to charge me an extra 500 dollars when he messed it up! He’s a fraud. Don’t GO HEREEdit: very unprofessional response from the owner as I was ripped off. If this is the kind of business you are running then it will definitely not last long. After the response I have gotten I hope everyone sees this and won’t do business with you. Extremely unprofessional!
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July 2022 by Sheliah Nicole
So helpful and kind! I needed cleats for my peloton and Tony installed them on my shoes and went above and beyond on answering my questions, as i am new to cycling.. thank you for your friendly customer service.
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July 2022 by Nancy D.
I purchased my first bike at the age of 66 at The Bike Lab in OKC today and had the best experience. Jessie was my salesman and showed me exactly what I needed and explained how to use the bike. He didn't try to sell me something that was over my head or something I couldn't handle. I HIGHLY recommend The Bike Lab and if you are lucky enough to get Jessie to help you you will also be blessed to meet his precious dog that he rescued 13 years ago!!!! Nancy D Clinton
