Midfirst used to pride themselves on customer service but no I guess they're to big to care. They offer mobile deposit but everytime I do there's a 10 day hold on the check. No notification at all. I understand maybe a partial hold but the whole thing is a little ridiculous.
June 2023
Teller didn’t even notice me when I arrived. She was chatting on a call on her cell phone then went to tiktok. Then she was confused when I asked to make a deposit…
December 2022
Customer service has gone down hill been coming here for 5 years & I get ID EVERY SINGLE TIME.