August 2024
Rented a car to someone with MY STOLEN CREDIT CARD INFORMATION- and REFUSES to help get me in contact with someone that can help. The guy that answered the phones, I believe his name is Tyrell was the RUDEST person i have ever spoken too. Enjoy the BBB Report and claim buddy- Also, i hope i cost you your job :)
July 2024
How is a $19.98 "convenience fee" for a $1.08 toll fee, ok? It says it's for "not having to pay toll authority directly", yet it takes me to the toll authority website to pay it. Crooks.
July 2024
Jennifer was extremely unpleasant talking down to me. Then she comes back saying we don’t have a car for your reservation… huh?? Then she poured gas on the fire trying to spin it to being my fault.
I’ll never use Hertz again
