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“Hunter is as knowledgeable as it gets. Definitely knows his stuff when it comes down to plans, phones, and was super helpful & professional. This is the store you want to go to, to be taken care of properly. Thanks for the SIM swap!”
“Not normally a fan of coming into a phone store, almost ever, but my experience here with Shane K. was top notch and I recommend others that are shopping for phones to ask for or schedule with Shane so they can ensure a fulfilling experience, like I had. I had the misfortune of dealing with Verizon too long and was considering making the switch to AT&T, and I brought a LOT of questions. Shane was very down-to-earth, honest about all of the plans and the phones I was looking at, and was very transparent so that I wouldn't go after any plans or services that I didn't need. I never felt rushed or marketed. When there were specific aspects of my relationship with AT&T that Shane couldn't address immediately in-store, he was able to network me to other AT&T colleagues to get me taken care of, as well.
Thanks to Shane, AT&T earned a customer and I will gladly continue to take my business here. Hopefully AT&T takes care of this guy, because there aren't many left in customer service with his level of character.”
“Alex is a phenomenal technician an expert on all kinds of electronics. He has helped me with various issues for several years now. You can count on him to provide service that is prompt, courteous, and professional. Most importantly, I feel confident enough in his work ethic and expertise to say publicly he is trustworthy.”
“Great service! They replied to my message within an hour of me sending it (during business hours). They were honest, straightforward and up front about the whole process. And I received no judgment when it became apparent that the reason my AirPods weren’t working was because the speaker mesh was 100% clogged with nastiness. I wasn’t even charged extra for the extra time it took to clean it all out! My AirPods are now working like new!”
“I just want to say that Liam's one of your best sales guys. I usually will not come in here unless he's here so, if I could give him more than 5 stars I would, but since that's all I can give him, he's got that he's good, dude, he's very polite and you need more guys like him, thank you.”
“Review of Johnice's Exceptional Service
I had an outstanding experience with Johnice today, and I cannot express enough appreciation for her exceptional service. Upon my arrival, I was quite stressed and concerned about selecting the right phone for my needs, particularly regarding the cost. Johnice quickly identified the best solution for me and went above and beyond by informing me of various promotional items that I was unaware of and would not have thought to ask for.
Her determination in uncovering these promotions has solidified my loyalty to this store. Johnice was not only patient and instructive but also took the time to clarify all my questions, making the entire process enjoyable and straightforward.
Additionally, she noticed that I could significantly upgrade my household Wi-Fi for just an additional $5.00, which I eagerly took advantage of.
Overall, Johnice made my experience seamless and pleasant, showcasing her remarkable skills and dedication to customer service. The overall customer service in this store was beyond exceptional! Thank you for everything!
Sincerely,
Christine Hill”
“signed up for At&t FIBRE service and At&t 5G phone service in Edmond, OK - very pleased with our experience.and would highly recommend to our friends and family. Thank you.”
“I recently purchased a used, but like new, iPhone 12pro
from Pavani here at the Edmond location of $4.99 Cellular. This is my second iPhone purchase here and my first iPhone 8 was a great phone for many years. Not a single issue. Pavani was the employee that helped me with my latest purchase. She helped me with all of the setup, since I am unfamiliar with the latest technology. She was gracious and patient and very kind. I highly recommend this store for any used phone purchase and ask for Pavani!”
“My BF came into this metro PCs and was helped by shrie ,she helped guide him which best phone would be best for me as someone who loves taking pictures...... she was highly helpful,nice and informative on switching over my phone including my picture,password and everything......I love my new phone and watch to match .I'm def returning to this location for all my metro PCs needs ..... thank u”
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“This Verizon specifically Ty was the most helpful in my experience. This was the best customer service I ever have and he made sure all my devices were completely set up and ready to go before I left the store.”