Charles Allen Ford, Inc. is a local Ford dealer known for its friendly staff and efficient service. Customers have found the purchasing process to be quick and straightforward, with helpful assistance from the sales team and finance department. Many appreciate the courteousness of the management and the overall positive experience when buying both new and used cars. However, some reviews noted minor issues with vehicle detailing, such as water spots and leftover stickers. Overall, customers express satisfaction with their experiences and are likely to return for future purchases.
The women in the service department gave me hands down the best customer service I have ever received. They were kind, empathetic, trustworthy and very knowledgeable. They worked hard and fought for me to make sure I got my car back on the road. I would recommend them over and over again! Thank you Kylie and Debbie!
November 2025
Always love these guys… fast Financial service by the guy in the middle. Got us a great percentage on the trade-in and the purchase of our jeep. Enjoyed tray.. he zips around perfectly. And then told us all about the new jeep.
November 2025
Elizabeth is always easy to work with and finds what we need. The Finance Department looks for the best rates and gets things done in a timely manner.
