Avis Car Rental

Car Rental
Hours: Avis Car Rental in Broken Arrow receives mixed reviews from customers. Some report positive experiences, noting friendly and efficient staff, easy online reservations, and minimal paperwork. One customer highlights an employee's exceptional kindness in providing assistance after a serious accident. However, several reviews point to significant problems. Multiple customers report issues with vehicle maintenance and condition, including a car with electrical problems, another with badly worn tires that led to a breakdown, and general lack of upkeep. Management and logistics are also criticized, with mentions of poor management, long wait times for car availability, and inconvenient after-hours access for returns. The business has shown a willingness to address complaints, with one customer revising their rating after management provided an apology and reimbursement. A manager is also commended for honesty. Overall, experiences vary, with some customers having very positive interactions while others encounter operational and maintenance shortcomings.

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1. Broken Arrow, Oklahoma