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May 2024 by Andy Silverman
Dylan and Dago continue to be wonderfully helpful. PNC should know what assets they have with the two of them on staff.
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April 2024 by kathy kessler
I have worked with Dylan several times and he is extremely helpful. He won’t stop until he has figured out a solution. I love PNC in Worthington.
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January 2024 by Wm Ao
Slow drive thru. I sent the tube to the pnc rep. She acknowledged receiving. I then sat for nearly 15 mins waiting for a simple cash deposit to be done. That's terrible customer service. Sadly I'm seeing this at other PNC locations as well.
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June 2023 by Myra DelaFuente
Waited 20min before someone came to ask if I needed assistance. I checked in online using the QR code and waited and waited. Seeing 2 out of the 3 gentleman without clients made me furious having to wait that long. Not coming back!
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August 2022 by Marissa
Opened up a new account and had a wonderful experience. Very professional, helpful, knowledgeable, and helped me find the right fit for me. I had an appointment with Anthony and he was helpful and made sure I had everything I needed and set it up. I called earlier that week and they got me in their schedule and worked around my work schedule. Would definitely recommend.
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July 2022 by Abdullah Dawodi
Well I go in to withdrawal money that was clearly in my account, the teller proceeds to interrogate me on what the money was for and after about 20 minutes of standing there they told me to go to another branch.
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January 2022 by Hanul Oh
Great customer service
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September 2020 by Chelsea Marbut
Fantastic customer service. When the drive-through line is long, the employees are willing to walk out to your car and make sure you have a deposit slip or anything that could make the transaction go faster. Extremely helpful and appreciated! Love this branch!
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July 2019 by Shannon
Very friendly, professional and helpful!
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May 2019 by Trevor Davis
Liars. I decided to close my account and they milked me with fees
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April 2019 by Shannon Caruthers
Very friendly, professional and helpful!
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July 2017 by CN S
I have had good customer support at this branch. Professional and courteous.
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July 2017 by Craig Shores
I have had good customer support at this branch. Professional and courteous.
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December 2016 by Dr. Thomas J. Miller, II
The staff is very helpful. Their services have been outstanding.
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October 2013 by Tammy A.
I'm not the biggest fan of this branch only because I feel I get attitude from the tellers everytime I come to make a deposit. I know their jobs might not be the best by how one of them actually talked to me about it one day but please keep it to yourself. In addition I wish this branch would stop selecting me as a participant for PNC bank phone survey's.If I really wanted I would do all my banking online through my phone instead of dealing with a real person.With that said, I do not think teller's should be pushing customers to only use the phone option for deposits. I know it's a nice feature we now have with technology, but if you are right next to a PNC and feel like depositing a check you should be treated with the equal amount of respect for coming in and giving them service. I just think this branch needs to think more about how they treat their banking customers. I know all their options for checking, saving and everything is great but they could really use a lesson on how to talk to customers fairly.
