I've been banking at Kemba for about 12 years.My experience has been positive and I have found all employees to be courteous and professional.
May 2023
I have a loan with Kemba. An error occurred on their end with a payment. Kala reached out to me and acknowledged the error. She fixed the error immediately. Love the service and the fact that she didn't try to make an excuse. Errors happen. It's how you handle them that sets you apart.
December 2022
Their recording is horrible. It just repeats over and over. You have to go on the website to figure out the time they open.
KEMBA Financial Credit Union provides banking services for its members in Central OH. KEMBA offers signature banking products for personal and business, along with competitive rates on personal, home & auto loans. We are ranked the #1 credit union in Central Ohio based on the Return to Members, as rated by Callahan & Associates.
Our Westerville branch is conveniently located on North State Street just minutes from Polaris Parkway. If you live in Westerville, or surrounding Delaware County, stop by our Westerville branch to open an account, apply for a loan, or take advantage of our competitive cash deposit products. See why membership at KEMBA has its advantages.