Well my boyfriend went in to get a check cashed. Waited 20 mins. The lady comes back and throws the check at him and says she can't help him. He went to a different chase . The lady there was super nice and guess what? Cashed the check. Hopefully this branch gets repermended.
February 2024
Amy was working the front desk and was supposed to notarize a document for me. She was very rude and not helpful in completing the form. As I walked away she turned toward the other employee and said I have done 60 notaries. She clearly was too lazy to do her job.
April 2023
I just went to check on my account and the lady at the counter started. Getting really frustrated and upset with me and I asked her why she is mad .. she says i'm not mad I just have botox in my face.. Truly the craziest experience I've ever had at a bank.
