9AM - 6PM
9120 Union Centre Blvd, West Chester8:30AM - 5PM
9464 Civic Centre, West Chester Rd, West Chester“Had a great experience with Alex at the Westchester branch. He responded quickly to our questions and was very professional and efficient. We threw him some curveballs and it all worked out and even closed ahead of schedule. After having the opposite experience with a competitor the mortgage process at Third Federal went great. Thanks Alex!”
“I have banked at GECU for 3 years. I’ve had no issues with them. They gave me a good interest rate on a vehicle purchase and a personal loan. I have no complaints.”
Open 24 hours
7390 Tylersville Rd, West Chester9AM - 6PM
8584 Princeton Glendale Rd, West Chester“April is one of the best bank managers I have worked with. She is very responsive and always on top of things. Thank you for all of your help with my business and personal accounts!”
“Ben and his team were nice to work with, from a Realtor perspective - it was my first time having him assist one of my buyers, and he showed professionalism and kindness throughout the process.Ben, I appreciate you. Keep up the good work!”
“I mostly do online banking except for making deposits which I always do from the outside but the tellers are nice speaking but I very sudden go inside the bank just for the convenience”
Open 24 hours
7811 Tylersville Road, West Chester“Love the place and love the people; however, I get frustrated with the services. Trying to make electronic payments 6 days before it's due but specific date will not show up for needed due date so have to incur service charge. Also my Dad had an issue with the ATM (for which the bank cannot service) and while they credited his account; they have now decided that he basically "lied" and charged him for not getting his money in the first place - extremely disappointed”
“no I do not have an account. But I need to cash a check, drawn from here. This branch took my id, charged $10 and cashed the check with no problem, but the branch in tricounty refused the same documents provided to this branch.”
“I am very satisfied with my walk in notary service. They don't even ask me if I am their customer. The service was definitely 5 star.Why giving 4 star is because there must be something wrong with their phone number on google. I couldn't call the branch. This also happened to another branch's phone number.”
“Aaron was outstanding to work with. He took the time to make us fell like we were Telhio’s only customers. If you need any banking help and are in the Libery Township area, ask for Aaron.”
“Marcus is truly one of the best bankers I've met so far--he's well-versed in the Bank's products, policies and even new features within the app.Angie, the manager, also did a phenomenal job with hiring and training the other bankers (ex: Whitney and Brooke) who make my overall experience with US Bank to be both positive & memorable. Thank you all!”
9AM - 5PM
7722 Cox Ln, West Chester“Have to drop a 5 star rating here for some great customer service by Tyler Smith at this location. Went to open an account and their computer system had an error right as we were finishing. He stayed late to ensure my accounts could be open! Appreciate it!”
“My husband and I just opened a new CD and checking account today.Josh and Lora were extremely helpful and patient with our many questions. It was a great experience! Thanks Kemba!”
9AM - 5PM
7634 Cox Ln, West Chester“Dawn is amazing and I wish everyone did what they said they were going to like she does. She helped me with an ongoing problem in less than 30 minutes and had great communication!”
“Great location! My phone glitched out and I couldn't transfer money over so it resulted in four overdrafts so I explained it and they took care of it! I couldn't believe it! I just expected a little Grace but they went the whole way! Can't recommend this branch enough!”
“I feel people reviewing a bank are complaining about fees that are 9/10 times their fault. Regardless, I've always been treated fine here and the people are nice. Can't speak to the appointments or other services outside of checking/savings.”
“I walked into this location to use the ATM and was experiencing issues with my card - it’s nearly expired and old. Kason promptly greeted me and when he recognized I was in a bit of a hurry, he helped me set up a digital card to be able to use the ATM rather than stand in line for the teller. Kason, you’re a natural born salesperson. If you don’t move up in the ranks at the bank, you have a good calling in sales. Thanks for your help. I’ll definitely use this location again.”
“Omg!!! One of the best US Bank Branches I've ever been to. Jaimee Briner assisted me with a transaction that I couldn't get done at a different location. She was very patient and extremely professional.Thank you so much!!! I'll definitely be going to this location should I ever need anything else.”
“Having read some of the comments, my wife and I were a little concerned opening an account at this branch. Candace assisted us in setting up our account and was outstanding, making us feel welcomed and providing the best in customer service. She also assisted in setting up the online account. We watched with interest, the interaction of others conducting their business with other bank employees. The staff handled everyone promptly and with great service. Candace has the personality and ability to make this branch a huge success!”
“I've had some somewhat long wait times here but over all, the people have been really friendly, especially if they recognize me (I come here a lot for work deposits). I guess I'm more patient than others, it's not a fast food restaurant lol. They also seem to have new people a lot so I imagine getting people trained and sticking around is tough but idk for sure. I hope they're treating employees well, it's gotta be hard working at a bank”
10AM - 7PM
8000 Princeton Glendale Rd, West Chester“I made a quick deposit but also had some additional issues that I thought could only be resolved at a free standing branch. When I asked the young man in the office about it, he went way above my expectations by fixing all of the issues I've been having and even showed me a better solution to avoid it in the future!!”
“Angie in the call center was awesome today! I was having problems setting up an auto bill payment, which turned out to be user error. She was so patient with me...and didn't even make fun of me when we realized it was my fault! LOL! Thanks for your professionalism, Angie.”