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“Got my daughter's iPhone screen fixed here. Was in and out within 10 minutes. He was extremely knowledgeable, friendly and honest. If you need anything fixed, this should be your go to place.”
“Wanted to give a shot out to Jordan and Ennis. Their customer service and knowledge had my questions and problem solved so quick I was gone in less then 10 minutes. They worked together as a team. One logging in to my account and the other fixing my phone at the same time. I've been to other stores and because I bought my phone online no one was ever able to help me and the staff were always rude. I came into this store thinking I was going to deal with the same treatment but as soon I walked into the door I was treated with respect. Jordan and Ennis deserve a huge pat on the back and thank you. It's been 2 days since my phone was fixed and it works the best it has in the 2 months since I bought it. Thank you again.”
“Ryann was a blessing and amazing to work with. She understood my concern about losing photos and messages of my son who passed away and took great care in making sure everything transferred over and backed up properly. In addition to Ryann the rest of the staff was also very pleasant, friendly and helpful.”
“This store became my favorite store , they will take their time helping you with anything you want , I didn't buy anything and they still helped me with NO CHARGE , I'm definitely coming back to upgrade my phone , they even gave me a discount card to use it whenever I want to , 10 stars for you guys & Thank you so much”
“This review is for the Levis Commons, Perrysburg store. At&T has great customer service, with the best service and deals even after you've been a long time customer. I highly recommend At&t if you are looking for a new provider. I think they are the G.O.A.T. of the industry because they have the widest coverage, best/competitive deals and most of all best customer service.”
“Stopped in yesterday for an issue with my Phone not connecting to my vehicle on Android Auto. Dustin went above and beyond my expectation to help me out until he found the issue and was able to resolve it! I really appreciate his attention to customer service, even though he knew that it wouldn’t be a sale for a new phone or contract. Will gladly bring my future business to Dustin and recommend others go see him!”
“One of the best phone providers when comparing cost and service. Ask for Juan! He was exceptional to deal with, genuine, and very helpful in choosing the right plan for my needs.”
“Justin was extremely helpful, informative, and patient. We took up about an hour and a half of his time. He was polite, professional, and possesses an intelligent and cheerful demeanor. It was a pleasure to sit there (and I am NOT a patient person). I am extremely impressed with ALL of the staff that were present that day. They all have an excellent rapport.”
“I've had cricket wireless for a number years now and I am very happy with their service. I was disappointed that when I recently talked to several representatives of cricket about the emergency broadband benefit, none seem to be able to help me. Even though their website promotes it. This has been going on for weeks and I just think if they're offering that benefit that the representatives should be more informed about it. That disappointed and frustrated me to the point of wanting to switch companies.”
“Brennen and the trainee were absolutely amazing. They were very patient even when we had to come back. They held great conversation even while we were in the waiting process so the time it did take was easy to bare unlike normal visits anywhere else. It felt great to receive such amazing customer service.”
“The day we went it opened late because the young man has covid. They sent down a young man from the Adrian store named Zach and he was amazing. I highly recommend the Adrian store and Zach!!!”
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“Anthony was extremely helpful with figuring out what was wrong with my phone and ultimately helping me upgrade and get my new phone set up. I had to spend over an hour in the store but he was talkative and friendly the entire time.”