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“The reason I came to this store today was to search out a new phone that best suited my style. As I came into the store I was greeted immediately, and advised that the agent would be right with me, which I appreciated. When an agent became available I was given all of my options, cost, and different options I could do. He asked me what I needed: what I liked and didn't liked. He explained everything in detail while writing it out for me. I never felt rushed and enjoyed a conversation while my data was being transferred. The agent was very knowledgeable and shared that knowledge with me. I'll be back for my next pho n e.”
“Keifer made the whole experience of switching carriers very smooth for me and my family. Very pleased because of him.
If you’re looking to switch to Verizon, go see Keifer!! He’ll make it easy on you.”
“Great service reached out to my Verizon guy for a phone line . He made it easy and seamless for me to get the phone. Got me a great deal on a new phone for my son and set it up for him. I’ve been with Verizon for a long time and the customer service is superb! Thank you guys for all you do to make every trip a hassle free experience”
“Me and my wife walked into this store today because we wanted to switch over from our previous provider and the level of customer service here was absolutely amazing. The reps are extremely friendly and are very knowledgeable when explaining how to work these new device we got today. This was an absolutely amazing experience me and my wife had today.”
“Best place ever. Always BEST CUSTOMER SERVICE. Recommended to all. I bought a new phone from them 5 years ago and today I upgraded it to another newer phone, they helped me to transfer all my data to new phone, also taught me how to use it. VERY VERY HELPFULL.”
“uBreakiFix is an absolute lifesaver! My phone suddenly stopped working, and I was in a panic. Thankfully, I found uBreakiFix, and they worked their magic. From the moment I walked in, Imran and the rest of the team were incredibly friendly and professional. They diagnosed the issue quickly and efficiently, and within no time, my phone was back up and running perfectly. Their expertise and dedication to customer service are unmatched. I couldn't recommend uBreakiFix more highly for anyone in need of phone or computer repair. They truly saved the day!”
“Fast easy service and Donavon made it an easy process. One of the easiest phone experience ever had. Switched from boost with a moto g 5 to att and given iPhone 15 plus 70 on taxes and bill increased to 70 a month from 50. Would do again”
“Yaw Bamfo helped us set-up our phones today and his knowledge base was exceptional. Additionally, he provided us with nothing less than exceptional customer service. If I could give him a higher rating I would. Anita Holland Columbus/Clintonville store.”
“The moment I walked through the door, I was greeted and given to a representative named Isaiah, who was very professional and polite and patient. He helped me become an authorized user on the account with my fiancé, and got my electronic Sim card for me. I’ve dealt with a lot of rude disrespectful employees in this new day and age, and I must say that this man is top-notch and he should be given a promotion.”
“Andrew Frank - you rock! We put off updating our phones because our last experience left us so frustrated, but Andrew was a true professional. He upgraded our phones, looked over our account to make sure everything was set up correctly so we'd be ready for our trip to Alaska. Thank you Andrew!”
“My experience with IFixx was great. From the very beginning, I left a message and they called back quickly. I missed their call and had a message back from them. When we finally did get in touch with each other, they were very knowledgeable about what I needed. I made an appointment and I was leery of meeting at a shared office space that didn't have their name on the storefront but it worked out fine. They were right on time for the appointment. I had cracks in my screen so they replaced it. It's like a new phone! When the time came for me to pick my phone up, I had a very hard time finding a parking space downtown. That, coupled with the traffic caused me to be about 20 minutes late which really stressed me out. The rep waited patiently for me and was calm as a cucumber even though I was so stressed about being late. I'll definitely go back to IFixx with future phone problems!”
“I'm going to boost Mobile tomorrow it says I can get a iPhone 11 if I switch my number for $49 so we will see my name is Megan Nicole Wagner here I come boost”
“(Translated by Google) Very friendly workers, and best service I love cricket thanks(Original)Muy amable tabajadores, y mejor servicio me encanta cricket gracias”
“Rita Faye was amazing and so easy to work with. Very personable feeling with her! Dominic was also very very helpful and very sweet, kind, and informative. I felt very confident working with the two and they made my transfer from T-Mobile to AT&T flawless ?”
“Andrew was great! He assisted me quickly and was clear about the terms of my new plan and phone and never made me feel pressured to purchase more than I was looking for. Highly recommend, thanks Andrew!”
“She was VERY helpful!! I got a a new phone due to none of my apps getting notifications!! She made sure every app I have had a notification before we left!! I work from my phone and if I don’t get notifications then I don’t work!! Hopefully she stays at the Georgesville Rd store!!!
THANK YOU SO MUCH LYRA!!!
The Phaunefs”
“I have not shopped in here I stepped in to the area look in their store everything is very neat and clean. But I went three doors down to marry insurance company which cannot be d by no company that's advertising on television.”
“Had been dealing with an issue activating a phone for over a week, drove an hour to the Columbus location at 3571 W broad and Drew & Patty went above and beyond to help activate the phone and waive the activation fee. Great experience”
“Really helpfull I don't think I could have a better phone and I was desprate and financially embarrassed but they made it happen half way decent phone and a affordable plan”
“Store manager Gul is awesome !!! Very knowledgeable ,helpful , and very patient with me ,esp when I get a new phone and I'm having issues learning itYou really deserve 5 stars”
“Quiet staff but s/o to the guys for getting my phone fixed ( back camera , whole back of iPhone shattered and I couldn’t hear our either of my speakers smh) best $200 ive spent !”
“Best boost location i have ever been to! AWESOME service and AMAZING staff! I only came in to price a phone and got the best deal on two new phones a case and a screen protector! These guys Raymond and Wally treated me soooo well! This is the location to go to when you want to be treated right!”
“(Translated by Google) I was tired of paying my bill at Boost and not getting the quality of customer service and signal that I deserved. All my friends told me to switch to cricket and I couldn't be happier! I have the best signal with 5g and got a free phone when i switched! ??(Original)Estaba cansado de pagar mi factura en Boost y no obtener la calidad de servicio al cliente y la señal que merecía. ¡Todos mis amigos me dijeron que me cambiara al cricket y no podría estar más feliz! ¡Tengo la mejor señal con 5g y obtuve un teléfono gratis cuando cambié! ??”
“The brother named Ty knows his business. Total respect. Very knowledgeable. The BEST PERSON YOU COULD EVER HAVE WORKING FOR YOU.SHOULD HAVE THIS BROTHER DOING YOUR COMMERCIALS.”
“Very friendly and helpful!The gentleman working the counter even seen my distress heard my call and DEFINITELY went above and beyond to help my situation! Thanks for the slide on the $3 till next visit!”
“The people that work in there our wonderful awesome knowledgeable they always right there to help you out tell you about the latest things that MetroPCS has to offer their uncredible there they go above and beyond every time I go in that store that's my favorite store to go to. And once I get the chance to find a place I hope I find a place out here so I can be close to that store. Cuz if not I will make and go out my way just to go to that store. Another good store is I don't know if the gentleman still works there or not he makes that store awesome and goes above and beyond actually he does the same thing that these two people do at this store those two stores along with that one dude is at Morse road store as wonderful I went there a few times and he wasn't there they seem not knowledgeable on both types of phones android and iPhone not everybody has iPhones okay just let me tell you that your people need to know about both Android and iPhones to really help your customers out there's a couple stores that I went to the people that work there only know about iPhones and very little or no knowledge about Androids.that being said step up your game on that level. Other than that these two stores are awesome to go to!”
“Excellent customer service. I went to this store because I wanted a new phone. Jose was very helpful. He explained all my options and I left the store feeling very satisfied with the service. It’s clearly a team with very friendly and knowledgeable staff. 100% recommend.”
“Quan greeted us promptly and assisted my Husband and I as we walked into the store. We were having 2 new numbers established and transfer of iCloud to an existing phone. We also purchased an iphone15 and had that transferred as well. There wasn’t a question that he couldn’t answer. Quan was very knowledgeable and informative about everything. We hope to continue to work with him at this location in the future. He was very professional and kind. He knew the ins and outs of the whole process. It was a flawless, stress free process and I couldn’t be happier with my experience. I will definitely recommend him at this location to others! Hope to see him again in the future for our phone needs.”
“I always have good experience when I come here. The Staff is always helpful and knowledgeable about the products, and go above and beyond to help customers. A special shout-out to James and DeAndre for their excellent Customer Service. I was having a very bad day, and they made me smile as well as help me solve an immediate problem that I was having.”
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“Drew at the Lane Avenue store was OUTSTANDING! He set everything up and answered all our questions when we purchased a new iPhone 15. I highly recommend you go see him at this location.”