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“Caitlin and Alex were exceptional.They were engaging, knowledgeable and their product knowledge and expertise far exceeded the previous eyewear stores I had visited.”
“I returned a Christmas gift today that was too big: A brown suede and leather coat. It’s a beautiful piece, but they didn’t have my size online. Gary (who I assume is the manager?) was incredible. He returned the item, found one in my size in another store (he said Stanford, so I assume California) and it’s being shipped to my house as we speak. He spent a lot of time working with me today, was extremely professional, and I left the store with a new jacket on the way and a satisfaction I haven’t had with a retail store in a long time.”
“The girl who helped me when I came in was knowledgeable about the shoes. I didn't feel like there was much of a selection for wider feet but didn't really get enough time to look. The store was pretty busy and the isles were kinda narrow so it made browsing a bit uncomfortable. I will try again when it's less busy.”
“Kohls on Fields Ertle in Deerfield Township | Cincinnati Is amazing! They have the best salespersons and always a great supply of merchandise. When they didn’t have something in stock, they would check if they had it at another local store or help me order it online through one of the kiosk. The customer service staff and personnel at the cash registers are particularly friendly and helpful. I always love shopping at Kohls in Governors Plaza.”
“Very kind and helpful staff. When we walked in, we could immediately smell that it was clean without it being overwhelmingly strong and migraine inducing. The store is very organized and laid out well, probably one of the best we've seen. Prices are competitively priced. If you need a nice outfit on the fly at a reasonable price, then this is the place to go.”
“I've been here quite a few times. My only complaint is it's harder to find a good selection of wider width shoes. The staff was welcoming and helpful and there were definitely some good deals at the time on shoes and hoodies.”
“The store had a large variety of items for men, women and children. Everything was 40% off plus an additional 15% to 20% off if you were a mobile member. The sales representatives were friendly and professional.”
“Very kind and helpful staff. When we walked in, we could immediately smell that it was clean without it being overwhelmingly strong and migraine inducing. The store is very organized and laid out well, probably one of the best we've seen. Prices are competitively priced. If you need a nice outfit on the fly at a reasonable price, then this is the place to go.”
“My favorite store in the outlet mall. They usually have a good selection of shoes and are always helpful to find the size you need. They also give good recommendations for their shoes. The staff is friendly. Shoutout to Taylor and Braedon (not sure if I spelled that right) for always giving me the best customer service!! I recommend this store!”
“My husband looks so good in his Jockey's. Not a diverse selection for men and women but the quality of clothing like t shirts underwear and bras were beautifully made and comfy”
“The young lady that waited on me was very helpful. Name tags for employees would be nice! She was very helpful with the return from a online order, and let me take my time in deciding on either 505 ( which the online order jeans), were not cut properly. Went with the original 501 button fly. Thank you”
“Really nice selection in a wide variety of sizes. All the associates that I encountered were very friendly. The store was extremely organized, especially considering how busy the store was!”
“Being only 4' 9", it's extremely difficult to find dress clothes & jeans that fit. I was extremely impressed with the inventory available. It will definitely be a destination shopping spot for me. On the downside, not one associate spoke to me or asked if they could be of any help. This should be addressed with the staff at Premium Outlet Mall in Monroe, OH.”
“I cannot say it enough! Love this Brand!! I was so happy to find this store open and full of the fabulous clothes that I have always loved! There were great sale items too. Made my day! ???”
“Come and shop one of the most recognizable brands in fashion Discover the Best of Calvin Klein Shop Men's & Women's Apparel Underwear and More Calvin Klein Offer Modern Sophisticated Styles for Women and Men all time great deals going on”
“Smaller store but the stock is good. If you're looking for any apparels besides hats, its not in this location. But the older woman who rang me out was nice and embroidered my hat top notch. Will visit again.”
“Had a really fun time trying on suit shirts and ties with Thomas who was filling in there from I think the Deerfield location. He is not only professional, knowledgeable and obviously knows his stuff but he made the boring task of trying to find dress clothes absolutely fun! He helped me try things on while juggling other customers needs and always letting me know that he wasn’t forgetting about me. I felt terrible because I am such a skinny runt that there was a limited amount of exact fits for me but Thomas kept on working with what he had and matched out shirts and ties and came up with some great combinations even helping me do some “photo ops” so I could text over the pics to the wife for approval. In the end I decided to check what Jos A. Bank has online in my size to get more selection hopefully and I apologized to James for wasting his time and not making a purchase and he didn’t get upset but just expressed that at least now I know the sizes I need to look for. He is a great asset to their company! Definitely want to go back when I need more clothes for church!”
“The people that work here were excellent and very helpful?I didn't really feel the prices were anything different than a normal store but still fun to visit”
“There were not any people working on the floor but the man who was cashier was so helpful with me eloping me find the shoe department and looking for the shoe I wanted…….which you didn’t have.”
“Has a great selection of girls' and boys' clothing for my kids. Would love to see the plus size section better stocked since the company has made such a push about it.”
“AMAZING!!!! They give great customer service and their clothes are high quality and the people there are nice and helpful for customers and they helped me find my new pants”
“pretty decent selection, it is per size but if you have oddly small or large feet, the selection is slimmer lol.love love loooooove these sunflower boots!!nice store ?”
“KC at the Monroe Outlet American Eagle, was one of the best customer service representatives I’ve ever met! She made my day so much brighter! She was so genuine and friendly!! Thank you!!”
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“Love shopping here, especially when they have sales. Its helpful to still have a place with fitting rooms! Their return policies are decent too. Great place to find things for all members of the family.”