“The starter went out on my 2020 Ram that I bought from them 5 or 6 months ago. When I called to see if it was covered under warranty, the girl told me it was. I called again to confirm that it was under warranty right before I took it in and she assured me that it was under warranty, so I had it towed in for repair. The manager called me and told me what it would cost to have it fixed the manager told me it wasn’t covered under warranty. If they would have told me that in the beginning I would have fixed it myself. Heck it’s only 2 bolts and a plug in wire. I had to pay for it out of pocket but he did make it not so painful. Even though, I would deal with them again. I just want to be told up front what the damage is gonna be.”
Used Cars
Used Cars
Used Cars
“The starter went out on my 2020 Ram that I bought from them 5 or 6 months ago. When I called to see if it was covered under warranty, the girl told me it was. I called again to confirm that it was under warranty right before I took it in and she assured me that it was under warranty, so I had it towed in for repair. The manager called me and told me what it would cost to have it fixed the manager told me it wasn’t covered under warranty. If they would have told me that in the beginning I would have fixed it myself. Heck it’s only 2 bolts and a plug in wire. I had to pay for it out of pocket but he did make it not so painful. Even though, I would deal with them again. I just want to be told up front what the damage is gonna be.”