Burgers Ace Hardware is a local store that prides itself on personal service and community connection. Customers appreciate the knowledgeable and friendly staff, who go above and beyond to assist. For instance, one employee retrieved an out-of-stock item from the basement, showcasing their dedication. Many reviews highlight the kindness and patience of the team, making every visit pleasant. Customers often remark on how helpful the staff are, with one reviewer noting that someone always asks if they need help. This level of service creates positive experiences, whether it is for fixing complex issues or getting a new Honda key fob made quickly and efficiently. One customer had a particularly great experience with Garret, who assisted them in finding the right bolts, ensuring they were the correct spec before checkout. Another reviewer praised the exceptional five-star customer service while purchasing a new grill, mentioning a personal phone call to discuss the order and assistance with out-of-stock items. The store offered curbside assistance and even suggested home delivery for heavier items, ensuring convenience for customers. With a large inventory and a commitment to being "the Helpful Place," Burgers Ace Hardware is a go-to destination for quality products and outstanding service in the neighborhood.
Try walking through this place WITHOUT someone asking if they can help you! While this may annoy some, I find it very helpful. If you plan to ship here frequently, sign up for a discount card. It is well worth it.
August 2024
This is my go to hardware store. It's 5 minutes from my house, the employees are friendly and helpful, and the prices (mostly) fit within my budget.
July 2024
Nice neighborhood hardware store. The people are helpful and courteous. The store is clean and well organized. Highly recommend
