Sleep Outfitters offers a personalized and customer-focused shopping experience for those seeking a new mattress. The store emphasizes understanding each customer’s unique sleep needs by creating a Personal Sleep Profile through a series of questions. This helps in developing a custom sleep solution tailored to individual preferences, sleep habits, and issues. Customers praise the knowledgeable and helpful staff, highlighting their patience, professionalism, and ability to make the process easy and enjoyable. Staff members are quick to assist with options, financing, and product details, ensuring customers find the right mattress, whether they are unsure or already have a specific model in mind. Many appreciate the staff's focus on their needs, with some noting their ability to explain past purchases and recommend suitable products for back support. Overall, Sleep Outfitters is known for its personalized approach, expert guidance, and commitment to customer satisfaction in helping customers find the perfect sleep solution.
I actually just stopped by the store to do some cyber Monday comparison shopping and this was my first stop but the sales rep Derek was so engaging and helpful I decided to purchase before shopping around and that’s not like me but with the pricing and customer service it was a GO!! Thank you
August 2025
Corey is the best! I don’t often need sales people to except for big purchases like this and he immediately jumped in helped me out, gave me a few options when I let him know my financial situation and helped get financing right away. Extremely professional and helpful, really a 10/10!
July 2025
Caleb was very helpful and knowledgeable. He made the process fun and easy. We are excited to get our new mattress delivered.
