Mattress Stores in Reynoldsburg, OH
10 locations found near Reynoldsburg
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Mattress Stores
Mattress Stores
“Great selection, super clean store, and staff was awesome! Professional and courteous, made the experience of buying my daughter's first "big girl" bed super painless.”
Mattress Stores
“Richard at the Reynoldsburg location was a great help in getting me an adjustable base for my tempurpedic. He was amazing in saving me time and money on my new base”
Mattress Stores
“Another awesome experience at Big Sandy. Your sales professionals and in-house service keep us coming back for anything appliance. Competitive pricing is great too but the service is what we value most. Replacing any appliance is easy and one stop at Big Sandy.”
Mattress Stores
“We were in the market for new box springs and mattresses. Our challenge was that the bed we were placing them on was a 100-year-old brass bed with a full-size mattress. We wanted to move up to a queen-sized mattress. A standard queen was too long at 80 inches. The Mattress Factory offers a short queen mattress and box springs in two different lengths. We purchased the ideal mattress for our needs with a less tall box spring. The company made the set to our needs. The delivery was only two weeks. Delivery was flawless. We could not be more pleased with the outcome of our shopping at the Original Mattress Factory in Reynoldsburg,”
10AM - 8PM
2885 Gender Rd, Reynoldsburg
Mattress Stores
“Miya assisted every time I came into the store. She was very nice and let me know pricing on multiple sets. Will definitely be referring and coming back to the gender road location just for her assistance.”
Mattress Stores
“Love this store. We purchased a new dishwasher on Thursday and it was delivered and installed on Saturday. Great customer service and wonderful experience. Thank you.”
Mattress Stores
“Chris at the Outlet Store on Brice Rd location is AMAZING! We were not easy to work with…as we exhausted all options before we settled on our first choice. He was patient, knowledgeable, and FUN to work with!Store management there is the best as well! A huge Thank You to the entire crew.”
Mattress Stores
“We purchased a beautiful Flexsteel sofa, 2 recliners, from them. It was all great until the one recliner decided not to work anymore. It has electric controls for the reclining, lumbar and headrest. We called the warranty dept, as they talked us into purchasing that when we bought the furniture. We called the warranty company and they sent someone out - 3 weeks later. He had no parts with him, was at our house for less than 5 minutes, told us is was the electric cord or maybe the panel and they would order it. Then we get a call telling us it is still under the stores warranty and they can't do it. We call the store, who then calls their service people (outsourced).Then another guy shows up, still no parts with him and he says it is the motor not the cord. They say they will order it, they even took a picture of the actual part and #. Then 2 more weeks later we get the motor shipped to us, the guy comes out - wrong motor. We call the store again, they will order the part. I sent him pictures of the motor with the part number. Again, 2 weeks later we receive the wrong motor. Now we are sitting on another 3 weeks and still have no chair. We have complained about the customer service, asked for a new chair, and no response, except they are sorry. However, "Sorry" doesn't allow me to use my chair for the last 4 months! We paid over $1,548 for this chair!This is the most unacceptable customer service I have ever received or witnessed. I sold appliances for a living and none, not one, of my customers ever went thru this type of service. I always made it right.Another email was sent today, will I get a positive result or another, "I'm sorry."***UPDATE: Synopsis...We're sorry, Flexsteel is sorry". But wait for it...now the part won't be in until July 14th! So it will now be almost 5 months without a chair!***UPDATE: The Owner was informed of the situation, called me and has made this right. I will be receiving a new chair, which is scheduled for delivery on Monday, July 3rd. I appreciate his help in the situation, and making it right for the customer. He won back his customer.”
Mattress Stores
“Laquita Jones is the BEST associate ever! She provided her cell number and texted me all kinds of measurements to ensure the furniture would fit in my home! She also met me at the store prior to her scheduled time to work and offered great pricing and delivery service, too!”
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“The salesman, David I believe, was both knowledgeable and extremely helpful. I'm debating on which mattress I should purchase from Mattress Firm.Edit: I just purchased a mattress from Mattress Firm, the salesman explained everything perfectly. If the owner sees this, I purchased the mattress through the link that was on the bed itself, not knowing that David would not get credited for his hard work. Thanks, I will definitely be returning to your store in the future.”