Famous Footwear is a pleasant and welcoming store that offers a great selection of shoes and outstanding customer service. Customers are greeted upon entering and are offered assistance if needed. The store's manager, who is described as "remarkable" and "very helpful and patient," is knowledgeable about the store's inventory and is able to assist customers with even the most technical orders. The staff is also praised for their ability to ensure customers get the best deals, such as the "bogo" (buy one, get one) offer. Customers appreciate the store's cleanliness, organization, and good inventory selection, especially during busy times like back-to-school season. The store is also commended for its ability to help customers save money through coupons and deals. However, some customers have had mixed experiences with the quality of the shoes, with one customer reporting that a pair of suede Vans and a pair of leather Adidas both fell apart or were uncomfortable after a few months of wear. Despite this, the store is generally recommended, with one customer stating, "Great store great sales what more can you ask for??"
Biggest selection of kids shoes. So low On adult Triple EEE
June 2024
Had a very technical order to make with a lot of details. I approached the manager Faith to ask about ordering and she was very knowledgeable and knew exactly what I wanted. Faith was very nice about the whole process and was extremely helpful.
January 2024
Decent prices and selection. Helpful and friendly staff.
