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“Richard at the Reynoldsburg location was a great help in getting me an adjustable base for my tempurpedic. He was amazing in saving me time and money on my new base”
“The salesman, David I believe, was both knowledgeable and extremely helpful. I'm debating on which mattress I should purchase from Mattress Firm.Edit: I just purchased a mattress from Mattress Firm, the salesman explained everything perfectly. If the owner sees this, I purchased the mattress through the link that was on the bed itself, not knowing that David would not get credited for his hard work. Thanks, I will definitely be returning to your store in the future.”
“Great selection, super clean store, and staff was awesome! Professional and courteous, made the experience of buying my daughter's first "big girl" bed super painless.”
“We were in the market for new box springs and mattresses. Our challenge was that the bed we were placing them on was a 100-year-old brass bed with a full-size mattress. We wanted to move up to a queen-sized mattress. A standard queen was too long at 80 inches. The Mattress Factory offers a short queen mattress and box springs in two different lengths. We purchased the ideal mattress for our needs with a less tall box spring. The company made the set to our needs. The delivery was only two weeks. Delivery was flawless. We could not be more pleased with the outcome of our shopping at the Original Mattress Factory in Reynoldsburg,”
“Love this store. We purchased a new dishwasher on Thursday and it was delivered and installed on Saturday. Great customer service and wonderful experience. Thank you.”
“Another awesome experience at Big Sandy. Your sales professionals and in-house service keep us coming back for anything appliance. Competitive pricing is great too but the service is what we value most. Replacing any appliance is easy and one stop at Big Sandy.”
“Larry was a huge help today! We are moving into our own apartment for the first time and have been debating between cheaper things and nicer furniture that’ll last us years. He made the decision so easy for a table that sits 6, has a removable middle section, and is truly gorgeous. They worked with us to get it financed and we couldn’t be more grateful!”
“Richard was amazing. He was patient, very respectful, and beyond attentive. I recommend everyone go and ask for him. You will not be disappointed. Thank you Richard for going over and beyond in providing outstanding service!”
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“We purchased some furniture here last week. It is a bit pricey, but it’s such good quality. The staff here is so nice. They were very accommodating. Would recommend!”