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“There's no way that this store & the Mayfield Heights store are the same company. Tierra was wonderful. She listened without cutting me off. She couldn't solve my problem but got her manager in no time flat who also couldn't help. However she was able to get someone from corporate on the phone with me in minutes. Unfortunately, that guy kept talking over me also but finally put his supervisor, Curtis, on the phone who stopped talking & listened & said oh you're right there shouldn't be a downpayment on anything that's free. Thank you Tiera & Curtis for solving my problem. I hope you both get raises, promotions or at least acknowledged for retaining a 13 year customer. Guess I spoke too soon. Curtis was supposed to call at 4:30 to complete the correction, it's 5:06 & no Curtis. We'll see what next months phone bill looks like.”
“Top-notch in every sense. Not only do they carry the best quality equipment , they offer fabulous service and a high level of expertise and experience. The technician Brian was exceptional. He gave us a variety of options and really understood the technicalities of our job. We are thrilled with what he was able to come up with regarding our sound system. Highly satisfied with Lowe’s and their team!”
“I had visited a Verizon store to talk with someone about upgrading my plan and possibly saving a few bucks each month while at the same time adding a phone to my plan for my son. I ended up at the Macedonia location.
I'm not very tech savvy and trying to decipher the Verizon bill is next to impossible for myself as well as trying to understand plan differences and which would be the best way to go without losing key plan advantages and also what Verizon could offer.
I sat down and talked with a salesperson by the name of Darrian and he couldn't have been more patient and more helpful in helping me to understand how he could help upgrade my plan and yet save money while getting a better improved plan.. He was very easy to talk with and was very patient with all the questions I myself as well as my son had. The entire staff at that store seemed to be very friendly and they all seem to have a good work team environment. Thank you so much Darrian for all your help.”
“Best phone purchase experience. K the owner knows his stuff. 10 out of 10 service. Always has great deals just purchased 3 phones from him for me and my sister and fiance.”
“Their salesman was very helpful, but I'm trying to learn how their system works but I was quoted one price but bill said something else and I had to call and get it right other than that I'm happy with the service”
“What a place ! If you're into tech, this place is definitely worth the drive. It had a wow factor ! We had them build our sons computer. They were extremely fast and knowledgeable.”
“Very knowledgeable and friendly staff.. I used them on two separate occasions. One for a nintendo switch, the other for a ps5 controller. Quick turn around, definitely my go to electronic repair shop.”
“Devon the Assistant Manager, and Tyler are OUTSTANDING. I came in for a storage issue that has been bothering me (for month's) and both of these guys solved it for me in an hour and were more than happy to help. I cannot express in word's how much these 2 helped me with my phone, and did so professionally, respectfully, and with positive attitudes. To the district manager, both of these guy's deserve recognition AND promotion's. I Will DEFINITELY be coming back because of them and their positivity. ???”
“I've been with T-Mobile for several years now, and I couldn't be happier with their service. From their lightning-fast 5G network to their responsive customer support, T-Mobile has consistently exceeded my expectations. Their plans are competitively priced and offer great value for money. I especially appreciate their commitment to innovation and keeping customers connected wherever they go. Highly recommended for anyone looking for reliable service and excellent coverage!”
8:30AM - 5PM
14250 Industrial Ave S # 102, Cleveland
Electronics
“Professional and efficient. The rare occasion they didn't have the radio part I needed in stock, they were able to get it in quick. The cute little beige dog is a sweetheart.”
“I'm from Mobile. We visited Zak's while in Ohio seeing family. I wish we had a Zak's here. It is large, clean, they had some great deals and a variety of products.”
“Rec'd my freezer today promptly. Joseph was friendly, courteous and very hard working. Kudos to Eagle rental!
Vito is always helpful, knowledgable and pleasant to speak with. I will always choose Eagle for my needs.”
“THE absolute most responsive and dependable audio/visual company I have ever used. I would highly recommend them for their knowledge, installation, customer service and follow up. Highly trustworthy.”
“Lissia M.at the T-Mobile in Twinsburgh is beyond Incredible and well versed in her job! Within moments of arriving she assisted me with my account and I’m beyond grateful for her! She had the patience to explain every aspect of my account! Thank you Lissia ? You rock in a beyond 5 stars ⭐️⭐️⭐️⭐️?? kinda way?”
“Great customer service and excellent experience from Monica! Went in for T-Mobile Tuesday free offer and walked out with the car charging solution for my new IPhone 15 ProMax. She was kind, knowledgeable and took the time to audit my account to ensure I was receiving the best possible service from wireless to Hone Internet. Atmosphere in store was Amazing. Customers were being put first and walking out with a solution to their needs! Great place to visit for EVERYTHING T-Mobile! Thanks again Monica!”
“We were randomly in need of a special cable to connect a monitor to our robot controller. Sam LaPinza made our day, saving us at least an hour of driving! Think of them for nanny cams, CCTV/security monitoring etc. Thanks, Sam”
“I went in feeling a little stressed with my phone situation and Raj made me feel better right away ? Raj was very professional and knowledgeable and helpful and I surly needed that compared to the last location last week. Thank you Raj I really appreciate you ❤️ I am a happy camper now ?
Sincerely,
Mary Solomon”
“Awesome! I ordered a google assistant smart clock my Lenovo I was wondering when it was going to ship called them up. Right away they picked up the phone and helped me awesome I would definitely buy from them again”
“This is a MetroPCS cellphone store that has been there for some years . Many times the service was not as good as expected . At this recent visit there seemed to be new owners/employees and service was better .”
“I got my daughter a phone and got me a new phone a week later and a free tablet Sam had the up to date phones I was looking for and put me on the best plan. Go check him out. Great service”
“BEST EVER! I HIGHLY RECCOMEND THIS STORE! MOST HELPFUL AND BEST EXPERIENCE!! BRANDON IS THE BEST! HE HAS BEEN MORE HELPFUL THAN 60+ CUSTOMER SERVICE! THANK YOU AGAIN! GIVE THAT MAN A RAISE! ???”
“Plans, price, phone selection and customer service are great!! My initial setup wasn’t what I wanted and because of that I have to give it 4 stars. I found out the plan I asked for was not the one I received.”
10AM - 5:30PM
692 E 185th St, Cleveland
Electronics
“I’ve been coming to this shop for tv repair and purchases for many years, and i recently bought a 55 inch Roku tv there. The manager’s coworker helped with the installation. My wife and I are very happy with the set and the price we paid for it. i would recommend this business to those in the community in need of electronics services.”
“On the 17th I took a neighbor to the location on 110th n Superior.First, how much do u value your employee?Mercedes has been there for a while n times have changed! If u value her, at least have a buzzer to let people in and plexi glass for some added protection!She was of great help to two 75 year olds and was able to assist with our questions and problem!!????. Kudos to her! Knowledgeable n helpful!! Respectfully, NM Beard”
10AM - 8PM
6639 Mayfield Rd, Mayfield Heights
Electronics
“Morghan was fantastic and assisted me for hours - patiently answering my many questions and helping me set up my new phone! She was knowledgeable and kind. Thank you, Morghan!”
“☣"?♀️ ?" Electronic Flip! USED To be Called CD Game Exchange Is Really True And Neat. They Have Games Old/New Buy Sell "Nontrading" Establishment handheld Gamers And Cards For dealing "Is" Acceptable in Store. Funny I Found A Screwdriver Set and Bought it.!”
“Joe P... And Ms Watts went above and beyond to help me with an extremely difficult situation with my phone service.. The team worked diligently worked to fix a problem created by another store I will FOREVER come to this location for my t Mobile needs”
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“Solid experience upgrading my phone here. Besides waiting a bit because I didn't set an appointment ahead of time, the staff was very informative and helpful.”