“Top-notch in every sense. Not only do they carry the best quality equipment , they offer fabulous service and a high level of expertise and experience. The technician Brian was exceptional. He gave us a variety of options and really understood the technicalities of our job. We are thrilled with what he was able to come up with regarding our sound system. Highly satisfied with Lowe’s and their team!”
“Ryan stayed past closing an hour and a half to make sure we were all taken care of. And he used his own kit to install the screen protectors on the phones. Very much above and beyond!”
“I had visited a Verizon store to talk with someone about upgrading my plan and possibly saving a few bucks each month while at the same time adding a phone to my plan for my son. I ended up at the Macedonia location.
I'm not very tech savvy and trying to decipher the Verizon bill is next to impossible for myself as well as trying to understand plan differences and which would be the best way to go without losing key plan advantages and also what Verizon could offer.
I sat down and talked with a salesperson by the name of Darrian and he couldn't have been more patient and more helpful in helping me to understand how he could help upgrade my plan and yet save money while getting a better improved plan.. He was very easy to talk with and was very patient with all the questions I myself as well as my son had. The entire staff at that store seemed to be very friendly and they all seem to have a good work team environment. Thank you so much Darrian for all your help.”
“Best phone purchase experience. K the owner knows his stuff. 10 out of 10 service. Always has great deals just purchased 3 phones from him for me and my sister and fiance.”
“Their salesman was very helpful, but I'm trying to learn how their system works but I was quoted one price but bill said something else and I had to call and get it right other than that I'm happy with the service”
“Roger, the owner, initiated my purchase process and was very prompt with the estimates. Chris was available every time I came to the showroom and answered all the questions I had during the process. Kevin installed a new headunit and backup camera on my car and he was very clean and meticulous. I am so happy I chose to work with Summit Sound and Security and they will probably be doing more work on my car! Thanks for the wonderful experience!”
“Absolutely phenomenal customer service. Very kind, friendly and helpful sending me all the way through the startup of me utilizing the product. Kept in touch and left contact info if I needed future help. I became a loyal customer immediately !”
10AM - 8PM
2700 E Aurora Rd, Twinsburg“Devon the Assistant Manager, and Tyler are OUTSTANDING. I came in for a storage issue that has been bothering me (for month's) and both of these guys solved it for me in an hour and were more than happy to help. I cannot express in word's how much these 2 helped me with my phone, and did so professionally, respectfully, and with positive attitudes. To the district manager, both of these guy's deserve recognition AND promotion's. I Will DEFINITELY be coming back because of them and their positivity. ???”
“I've been with T-Mobile for several years now, and I couldn't be happier with their service. From their lightning-fast 5G network to their responsive customer support, T-Mobile has consistently exceeded my expectations. Their plans are competitively priced and offer great value for money. I especially appreciate their commitment to innovation and keeping customers connected wherever they go. Highly recommended for anyone looking for reliable service and excellent coverage!”
8:30AM - 5PM
14250 Industrial Ave S # 102, Cleveland“Professional and efficient. The rare occasion they didn't have the radio part I needed in stock, they were able to get it in quick. The cute little beige dog is a sweetheart.”
8:30AM - 5PM
9401 Olde 8 Rd, Northfield“terribel srvice! i entered the store explectin to sell mhy clams but they stgore didnt accep! really guys? cmaon i need to sell em and youree the last store i co9uld selll to! ever in the worlod i have never met you giuys and im ashaped. dang it im out of time i ghuees. too late for me, save yiyrself from the wbvlefey.”
“I'm from Mobile. We visited Zak's while in Ohio seeing family. I wish we had a Zak's here. It is large, clean, they had some great deals and a variety of products.”
“THE absolute most responsive and dependable audio/visual company I have ever used. I would highly recommend them for their knowledge, installation, customer service and follow up. Highly trustworthy.”
10AM - 8PM
13996 Cedar Rd, University Heights“Lissia M.at the T-Mobile in Twinsburgh is beyond Incredible and well versed in her job! Within moments of arriving she assisted me with my account and I’m beyond grateful for her! She had the patience to explain every aspect of my account! Thank you Lissia ? You rock in a beyond 5 stars ⭐️⭐️⭐️⭐️?? kinda way?”
“I stopped in the store because I was having technical issues and Vicki and Kayleigh were absolutely awesome! They were very friendly, knowledgeable and expeditious! I’d like to thank them for their stunning professionalism and a job well done!”
“We were randomly in need of a special cable to connect a monitor to our robot controller. Sam LaPinza made our day, saving us at least an hour of driving! Think of them for nanny cams, CCTV/security monitoring etc. Thanks, Sam”
“Great customer service and excellent experience from Monica! Went in for T-Mobile Tuesday free offer and walked out with the car charging solution for my new IPhone 15 ProMax. She was kind, knowledgeable and took the time to audit my account to ensure I was receiving the best possible service from wireless to Hone Internet. Atmosphere in store was Amazing. Customers were being put first and walking out with a solution to their needs! Great place to visit for EVERYTHING T-Mobile! Thanks again Monica!”
“I went in feeling a little stressed with my phone situation and Raj made me feel better right away ? Raj was very professional and knowledgeable and helpful and I surly needed that compared to the last location last week. Thank you Raj I really appreciate you ❤️ I am a happy camper now ?
Sincerely,
Mary Solomon”
10AM - 8PM
6800 Rockside Rd, Independence“Kia was excellent with helping me with my phone issue. She was very professional and knowledgeable. She answered all my questions and educated me on some functions.”
“I got my daughter a phone and got me a new phone a week later and a free tablet Sam had the up to date phones I was looking for and put me on the best plan. Go check him out. Great service”
10AM - 8PM
4071 Lee Rd #170, Cleveland“Joe P... And Ms Watts went above and beyond to help me with an extremely difficult situation with my phone service.. The team worked diligently worked to fix a problem created by another store I will FOREVER come to this location for my t Mobile needs”
11AM - 8PM
5322 Warrensville Center Rd, Maple Heights“☣"?♀️ ?" Electronic Flip! USED To be Called CD Game Exchange Is Really True And Neat. They Have Games Old/New Buy Sell "Nontrading" Establishment handheld Gamers And Cards For dealing "Is" Acceptable in Store. Funny I Found A Screwdriver Set and Bought it.!”
10AM - 8PM
22839 Chagrin Blvd, Beachwood“Easy as can be. Walked in talked to Brett, asked for help on converting my phone from another carrier. Took 10 minutes. I would recommend Brett and this location. Stay away from retail locations.”
“Rec'd my freezer today promptly. Joseph was friendly, courteous and very hard working. Kudos to Eagle rental!
Vito is always helpful, knowledgable and pleasant to speak with. I will always choose Eagle for my needs.”
“The more I get involved with Metro PCs the Happy I get with my service it just it better and better just whenever you think they topped you off Metro PCs goes one step better and I haven't even bothered with the Amazon Prime Free Membership yet(which I've been paying for for 4 year's) so Bamn.one more time gotta love Metro PCs”
10AM - 7PM
5395 Warrensville Center Rd, Maple Heights“Burnell was awesome. Extremely knowledgeable and helpful. He was able to solve all of my problems and answer all of my questions. Highly recommend working with him.”
10AM - 8PM
6465 SOM Ctr Rd, Solon“The gentleman at the desk knew exactly how to solve the problem I was having requesting a new number for my new phone. My new phone number was still ringing under the old number. He was very knowledgeable and took the time to explain the process and gave me a new number that matched with the new phone. He deserves a raise T- mobile?”
“Awesome! I ordered a google assistant smart clock my Lenovo I was wondering when it was going to ship called them up. Right away they picked up the phone and helped me awesome I would definitely buy from them again”