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“Great business! Extremely knowledgeable with affordable deals!
I cracked my screen multiple times and they’ve always fixed it - like new.
Next to the freeways and very convenient and quick! I recommend everyone and anybody to go repair their phone and or purchase!”
“Levi and Joe are great with customer service! Helped with new tablet purchase and was straight forward with everything! Will be coming back for all my Verizon needs!”
“Got my Iphone 15 pro max screen replaced. Took 20 minutes and so far works perfectly. Costed me $90 and others were looking upwards of $150-$380. Check this place out.”
“I had visited a Verizon store to talk with someone about upgrading my plan and possibly saving a few bucks each month while at the same time adding a phone to my plan for my son. I ended up at the Macedonia location.
I'm not very tech savvy and trying to decipher the Verizon bill is next to impossible for myself as well as trying to understand plan differences and which would be the best way to go without losing key plan advantages and also what Verizon could offer.
I sat down and talked with a salesperson by the name of Darrian and he couldn't have been more patient and more helpful in helping me to understand how he could help upgrade my plan and yet save money while getting a better improved plan.. He was very easy to talk with and was very patient with all the questions I myself as well as my son had. The entire staff at that store seemed to be very friendly and they all seem to have a good work team environment. Thank you so much Darrian for all your help.”
“Best boost mobile store in the market ..always offers deal and discounts in this location.. services and hospitality establishment make me feel shortcoming..the rep in the store is knowledgeable,humble and courteous in the terms of helping customers regarding their phones and networks issues ..”
“Zack did an amazing job with getting me set up with a phone I had had a terrible week with looking for a phone an Zack made sure I had got a phone a great service for a wonderful price he even stayed after he was off to make sure I had everything I needed I will make sure I tell all my friends an family about him his boost mobile store is located on Chargrin in Shaker Heights Ohio ..I truly appreciate him ..thanks Zack I love my New IPhone”
“Austin was so helpful! He was patient with us, kind, and got us a better deal than we had hoped for walking in with my daughter’s broken phone. He really took the time to figure out the best solution for us. Thanks so much!”
“Lake iPhone Repair did an amazing job. They ordered my part within a few days and had my screen fixed within 45 minutes. They are so kind and helpful. They have amazing customer service. I am very happy. I will recommend to all my family and friends.”
“My Android phone was completely locked & I did not have a password to unlock it. Mike tried everything & all kinds of passwords to get it unlocked but everything failed. Finally we decided reset to factory defaults was the best thing to do. He was patient & kind as he not only got the phone unlocked but set up all of my new settings! Everything took a long time because we were trying to save all of my photos. As it turned out, I did lose some of my photos, but not my apps or my contacts. He then went to my Bronco with me & got my phone set up. I was back in business. Thank you Mike & Tony for all that you did to get my phone running again!”
“I cracked my phone screen and I was so mad at myself. I called around to several places. I was unimpressed with everyone except for Expo. Chris at Expo was friendly, knowledgeable and explained my options thoroughly so I could make an informed decision. He was careful to let me know the pros and cons. Once I selected an option, he did everything he said he was going to do and did it in a timely fashion. Now my phone is as good as new and if I ever need any phone services, I will definitely be going to Expo!”
“Elliot was AMAZING. We spent 1 hour on the phone with an Att rep and he couldn’t help us AT ALL. We drove past the ATT store and ELLIOTT greeted us with a smile. Told him our situation and he was able to fix the problem in less than 5 minutes! My 75 year old mother with memory loss challenges was so relieved and started singing his praises. GIVE THIS MAN A RAISE!!!”
“Went to this store to upgrade internet service.Under staffed and was forced to wait unacceptable time. When a young man came on shift he was knowledgeable and able to sign us to an new internet which is an improvement over what we had and fair price
When finally received help was very good outcome
I would recommend anyone thinking of patronizing this store plan on spending most of a day to complete the transaction.”
“Scotty was superb. Lost my phone. He had me in and out in 10 minutes with a new Samsung. Went to other metros and couldn't help because I didn't know my pin.”
“There was no wait, good parking, and the reps were kind and patient. I was serviced by Joe M. He did a very good job of answering questions and making sure my phone switch was successful.”
“Omggg!! These guys are soo cool !! They helped me with my doubts very patiently and gave me a jaw dropping deal with a gift!! Thanks to Mo and Mike ! You're amazing !!”
“very recommended, I've had a few screens repaired by them and they do a great job. I've never had any problems afterwards. Great place and great people”
“I came in to fix my broken phone screen and I hate coming to the Verizon store because people are so rude, inattentive and it always takes so long, but Benito helped me out, showed me my options and educated me so well! I don't like technology, but he made me feel a lot better and got me a new galaxy for free! You bet I will be coming here for now on! Him and Connor were so funny! Made the process easier than it's ever been!”
“Best phone purchase experience. K the owner knows his stuff. 10 out of 10 service. Always has great deals just purchased 3 phones from him for me and my sister and fiance.”
“When we walked into the store we were immediately greeted by Jordan. He was very knowledgeable, attentive, and extremely efficient. He transferred everything from my old phone to the new one. The setup mirrors my old phone. They know what they're doing at this Verizon Store!”
“Definitely the place you need to be if you want to fix or buy a phone he is 100 percent professional and the price is always right.COME SEE THE PRO'S TRUST ME!!”
“I've been with T-Mobile for several years now, and I couldn't be happier with their service. From their lightning-fast 5G network to their responsive customer support, T-Mobile has consistently exceeded my expectations. Their plans are competitively priced and offer great value for money. I especially appreciate their commitment to innovation and keeping customers connected wherever they go. Highly recommended for anyone looking for reliable service and excellent coverage!”
“Just wanted to say thank you to VZ Angelo for the seamless transition to Verizon and all of his help for getting me my new phone and awesome accessories! Some of the best deals ever! Come and see him and he will definitely take care of you!”
9AM - 7:30PM
13545 Euclid Ave, Cleveland
Mobile Phones
“Very good experience as aways. Zach was professional, efficient, and kept me informed of the status of my repair. company had repaired 3 of my phones and I thank them. It's always a pleasure doing business with a company that stands on business.”
“Nick was very helpful he was very knowledgeable about all the products he was with a customer already when I first came in but still acknowledged my presence and helped us get the products we were looking for very easily I would recommend any and everyone come see Bick when they come hey Nick if you're seeing this thank you so much for making this easy!!! You're awesome”
“The staff went overly above and beyond. They were all so patient and attentive. Made the necessary recommendation and made it happen, which allowed for me to get a new phone. I entered the store upset, exited with a huge smile on my face. So shout out to store# 2VSL, if it wasn't for them I'd be back in the same predicament at some point with the same headache of a phone that I initially had. Signed the lady with the zfold flip with the black screen lol. Aye T-Mobile that phone need not be sold anymore, that's the second one that I went thru in 1 year due to the screen going black, so I'd recommend taking that one off the list of phones yall sell!!! But other than that, thank all that assisted me during my visit at store# 2VSL.”
“Verizon's customer service has greatly improved over the last couple years. Instead of avoiding the stores, I know I can go there and get excellent customer service, intelligent answers and no lies.I usually use the Garfield heights store and this time around, Jay was the rep that handled all of my needs today with Efficiency and with Courtesy.”
“Louis Lee is the man.
I went in there after spending at least 8 hours on the phones with different AT&T numbers and chats only to be left extremely frustrated after switching 6 lines from T-Mobile to AT&T. I went into the store as a last resort. Should have been my first step.
Louis was eager to help but needed my ID. I was unprepared and did not have it, in my frustration I took out everything on Louis going so far as to swear at him and voice my displeasure in the most unprofessional way. I am embarrassed of my behavior in that moment.
I went home, retrieved my ID, came back and Louis didn't bat an eye. He was ready to help despite my behavior, never so much as a hint of attitude. Solved my problems and got all my numbers moved to the correct phones through a painful 90 minute process.
Props to Louis. If I ever have another issue he'll be the first person I seek out.”
“These guys were extremely nice and helpful! I went in with an iPhone 7+ that is cracked, and the sound also does not work on it. Even though they unfortunately couldn’t fix the issue (due to it not being a screen/part issue, was a memory board issue and at that point is more worth it to buy a new phone entirely) they seriously tried their absolute hardest! I mean, they were trying for three hours and were also being extremely negotiable throughout. All in all since they couldn’t fix it, I got my money back, but if I ever have future phone issues, I’ll definitely be coming here. Thank you guys so much for all of your helpful efforts!”
“Devon the Assistant Manager, and Tyler are OUTSTANDING. I came in for a storage issue that has been bothering me (for month's) and both of these guys solved it for me in an hour and were more than happy to help. I cannot express in word's how much these 2 helped me with my phone, and did so professionally, respectfully, and with positive attitudes. To the district manager, both of these guy's deserve recognition AND promotion's. I Will DEFINITELY be coming back because of them and their positivity. ???”
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“Don't pay attention to open and close times. I would call first to see if they are open. Went there today 2/25 and they were not open. The Web site says they are open on Sundays from 12 to 5 . This is not the first time this has happened to me. There customer service is great. But they need to be a real business and open when they say they are suppose to be open.”