11AM - 5PM
2181 E Maple St, North Canton“I found myself in a challenging situation and was experiencing significant anxiety due to the loss of business clients while using T-Mobile's services. Fortunately, Dave and Josh intervened and successfully resolved the issue, alleviating my concerns. The level of service provided by these individuals was truly remarkable, and I am confident in the reliability and strength of Verizon's network. Additionally, I took advantage of the opportunity to purchase their home internet service, which proved to be remarkably user-friendly. The extensive knowledge and expertise demonstrated by Dave and Josh were instrumental in ensuring that I left the Verizon store with a comprehensive solution that exceeded my expectations. I express my sincere gratitude to Verizon, Dave, and Josh for their exceptional assistance and support.”
“Such as easy experience. No issues. Good deals. Friendly customer service. Explained everything to me in detail. New phone came in super fast and they transferred all of my data with no issues. Highly recommend them.”
“Went in after work on a Fri and Tiffany was very helpful getting me a new phone and transferring from my old phone to my new.
Patient, kind and experienced”
“Helped me get a new phone number on the quick fast. Cheaper than Verizon, and you don't have to pay mobile hot spot. You know that thing you've always been able to do for free? Verizon is charging customers 10 bucks a month for the privilege of doing what you have always been able to do, and if you don't pay the cut off you ability to do that.”
“I just had the most amazing experience with Lexi and Heather transferring our family plan from another cellular provider. It help that we had done our homework before the visit. Our wait to see them was within 5 minutes of walking in the door. Lexi greeted with a warm smile! As my husband and I are not very tech savvy, the gals spent the time educating us ie, difference between the generations of iPods. If you are reading this review, I would definitely recommend this location for your cellular needs and 5-star customer service!”
11AM - 6PM
119 Tommy Henrich Dr NW, Massillon“Had to stop in at the T-Mobile store today to purchase a new phone for my hubby and the experience was totally awesome as always....DJ Took care of me and I was completely satisfied with his customer service, I feel as though he went above and beyond to take care of the problem I was experiencing today, also greeting each and every customer that came through the door and helping them also!! SHOUT OUT TO DJ!!! ?”
“I had an outage (which was my fault) I sent a email at 11pm hoping I would get someone to respond the next day... Chris responded within minutes and asked if it was OK he came out that night together my internet back up! No joke 20 minutes later chris was here and by midnight had my internet back up and running! I have never had a personal experience like this before! Internet works amazing service is a 12 out of 10 and after 5years I willL never go anywhere else! Thanks Chris you have been amazing anyyime ineesed help over thelast 5 years!I nal”
11AM - 6PM
1222 30th St NW, Canton“I had an issue with a dropped phone. Screen shattered. I had an old phone and went to T-Mobile to see if the SIM card could be placed in a phone that was not T-Mobile.
Ashley Hill...Mobile Expert ..said no problem.
I watched her work her magic...Thank you, Ashley.”
“This was the first visit to pay my bill. The customer service representative was very nice and helpful and made sure my credit of 10.00 off was applied. Didn't have to wait to be helped.”
10AM - 5PM
4926 Dressler Rd NW, Canton“*Update* June 2024 it seemed like there were more employees than devices...fortunately for me that meant that I was in and out (picking up an online order) in less than 5 minutes.
Big store, lots of phones and gadgets but also busy. We wandered around for 20 minutes and (unlike other Verizon stores) no one ever spoke to us. They definitely have a good selection though.”
“MCTV offers reliable service, and customer service is friendly, helpful, and local. I've been critical in the past of their price/performance, particularly upload speeds.They are making good progress, however, in deploying fiber to the premises across their entire footprint. They are now offering 1 Gbps symmetrical service in areas with fiber at $89.95 per month including all taxes and fees, which is quite reasonable. Lower tiers are also symmetrical and priced well.If you're in an area they haven't yet upgraded to fiber, though, you get significantly slower upload speeds (15 Mbps for the most expensive plan) and the pricing is the same as areas with fiber.Once they've completed their fiber deployment, they'll be a five-star ISP without any caveats. For now, if you're in an area that's still on coax, the upload speeds at given prices are not a good value. Unfortunately, unless you have fiber from the telephone company available (few do), they are still the fastest and most economical option in the area.”
“Just went to spectrum kicking and screaming! Thinking I was going to check in and WAIT FOR HOURS ON END!! BUT!!!! That wasn’t the case! I couldn’t have been more wrong!! I maybe was in there for two minutes before my name was called, a young man named Ethan waited on me, he had a great attitude and had me all wrapped up and taken care of in no time!!! So I would like to praise Ethan on his job well done! We need more young men like Ethan working in customer service jobs!!!??”
“UPDATE: Alexis was fantastic. This store is my go to. 10/10
Rachel...was over the top. Closed at 7
She stayed with us to complete the sale .awesome employee..over the top..”