Enterprise Rent-A-Car
Car RentalHours:
1776 N 21st St, Newark OH 43055 Hours
About Enterprise Rent-A-Car
Enterprise Rent-A-Car in Newark offers clean, sanitized vehicles and a low-touch rental process across its 7,000+ locations worldwide. Customers appreciate the helpful and courteous staff, who go above and beyond to meet their needs. Many reviews highlight positive interactions with employees, especially when issues arise, such as confirming reservations. However, some customers have experienced challenges with the reservation system, leading to situations where the requested vehicle was not available upon arrival. Despite these hiccups, local staff work diligently to find suitable alternatives, ensuring a positive experience. Some customers also mention billing issues, such as being charged for an extra day of rental. Overall, Enterprise Rent-A-Car is recognized for its exceptional customer service and commitment to making the rental process as smooth as possible. While it is advisable to call ahead due to the limited number of vehicles, many customers express a strong desire to return to this location for future rentals, citing the respectful and dedicated service they receive.
Most Recent Reviews
September 2024
Great company to rent a car from , rented a car a few weeks back was involved in a accident someone ran the light hitting our rental,long story short the metal was completely covered under the insurance damage waiver no questions asked great company to work with will definitely rent from them again
August 2024
Vehicle was good but the location is always short staffed which leads to delays.
July 2024
The car was great it even had the new steering assist on it. The only problem I have is I rented it for one day and they charged me for two. I still haven’t been able to get that removed from my credit card.
More Comments(136)
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