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November 2023 by William Gregg
They did a good job fixing my vehicle. However there wasn't much communication coming from the service department about where they were with my vehicle. I had to call multiple times in a row to actually get someone on the line. They had my vehicle for 6 weeks and I had no transportation during this time.
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November 2023 by Lexci Grove
I bought my beautiful Chevy spark from Brett and he was so kind and honest. I came out to look at a different car than I walked out with but Brett gave me a great deal on a car I couldn’t be happier with. The ac was broken when we looked at the car but Brett was very helpful and he helped us set up a maintenance appointment and they fixed it completely free. I would highly recommend if you are looking for a car salesman that will be honest and look out for your needs to go see Brett.
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November 2023 by Christin Scheffler
My husband and I were incredibly impressed by the team at Coughlin GM of Newark! We found the vehicle that we purchased online and ultimately drove over 2 hours to make this purchase. Dakota was wonderful through the entire process. We emailed multiple times over several weeks as we considered this car. He was always super responsive and patient along the way. The day that we made the drive to buy the car the added bonus was that every person that we met at Coughlin that day was friendly, engaging and welcoming as we spent the day looking at the car and filling out paperwork. We would make the drive again to work with this dealership. Top notch! Thank you to Dakota and the entire Coughlin Team for a fantastic car buying experience!
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October 2023 by Lori Bunker
The process from purchasing to the service has been wonderful. After a bad experience with another dealership I was leery about purchasing again, but I am glad I did! The guys in service are so wonderful and so helpful! I enjoy and look forward to coming in to get my oil changed, they have taken time to get to know me and make my experience pleasurable!
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September 2023 by Bill Baker III
The service seems very thorough!My 12-V battery on my EV Volt went dead, and required a jump. Coughlin had my car for three hours, discharging the battery, and recharging it full. It shows "good" at 660CCA. No codes were found, and no reason for a battery drain. The battery is less than 2 years old, and no fee was collected.
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September 2023 by Marissa Sees
Brett, my salesmen, did a wonderful job helping me get my new vehicle! It was my first time buying a vehicle, and he made it so easy. He very honest and thorough. I would absolutely recommend him! I will definitely be back for my next car!
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August 2023 by Maggie Wilson
I had a wonderful experience with this business! The services provided exceeded my expectations, and the customer service was excellent. I recommend them to anyone looking for high-quality products and top-notch service. John Harder was a pleasure to work with and went above and beyond to get me the car I wanted and make sure it was of the very best quality. Along the route, he also kept me well-informed regarding timing and subsequent actions. Working with him was a delight, and I highly recommend him.
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August 2023 by Becky Rainier
Love working with this dealership and Sam as our salesperson! She’s very knowledgeable on the vehicles and gives you all the information you need. 2nd vehicle purchased from Sam and Coughlin GM!
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August 2023 by Adam Burkey
Just a routine recall fix. I asked for attention to my tire pressure. And that was understood well, communicated to mechanics, and carried out to perfection. For me that was a freebie and very appreciated.Very nice lobby and free coffee for waiting for the work to be done.
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August 2023 by RAECHEL THOMPSON
Sam Dorgelo was my salesperson and she was amazing!! Very nice and went over and beyond to make the nerve racking decision to buy a new car a little easier. Would highly recommend her and use Coughlin in the future because of her!! The gentleman that helped us in the finance department was equally as nice!
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July 2023 by Deborah Young
Scheduling my oil change was easy and accommodated my schedule. Also I love that they have a shuttle available so you don't have to sit and wait.
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July 2023 by Barb Huebner
There where rebates on some of the stuff I had fixed on my car. Bruce went above and beyond great service. When I mentioned I absolutely HATE computers, he printed off and filled in the forms for me. He made my day! Way to go Bruce!!
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July 2023 by Lisa Larue
I had a great experience. Rick Watson was my salesman and I must say was the most professional yet friendly and caring and down to earth salesman that I have ever did business with. I highly recommend requesting Rick Watson if you are in Coughlin Chevrolet Newark Ohio
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July 2023 by Natalie Miller
Everything went well for the oil change and it didn't take too long, but the price is too high. I only paid $63 at my last oil change at Lash in Johnstown. Why is there such a different in labor that I paid $102 in Newark?
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July 2023 by Teresa Sparks
I called & got a next day appointment which was great. I waited on my vehicle & repairs were completed within approximately 2hrs which made me very happy that I could go enjoy the rest of my day!