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“Received a msg from vet about a specific food for my pets. Petco was the 1st to pop up that showed it was available. I got there and it was due to close in 10 to 15 minutes.
The employees were very accommodating. Answered any questions I had, showed me alternatives and let me know the return policy incase the recommended one didn't go well.
They also let me know about the vaccine and grooming services which I had no idea were available. And signed me up for the card when I was checking out. All that and they still closed on time. I appreciated the time they gave and help I received while I was there and will be returning ( without my purchases because they worked out).
I wish I could remember the 3 names of the employees).
Thank you !!”
“Wow. I was looking for a specific floating plant for my aquarium. I purchased a batch of frogbit--super green, no snails. What impressed me more was that this is a traditional neighborhood pet store. I will always go here first, instead of a big box chain from now on. Wonderful vibe.”
“My cat LOVES the herring and duck. Not my cup of tea, so no reason to share. She has always preferred Fromm wild game, but since i gave her this, she eats around it. I like that they have a physical store, friendly people.”
“We LOVE this place so much! Literally the best service, supply and knowledge! We live a little over an hour away—we won’t go anywhere else because of their care and assistance. Can’t say enough about them ? Esp Alicia (sorry if I butchered that lol pronounced Aleesia), she’s our go to ? Keep up the good work and see you soon!!”
“Unlike other pet supply stores in the area, it's easy to get help from an associate at this store. They will patiently allow you to make sure that you have the right size harness, collar, vest, etc. for your pet. That's why I go to their store instead of their competitors.”
“I highly recommend The Natural Pet Enrichment Center!! The staff is extremely knowledgeable and very helpful. They took the time to recommend multiple products to help us and we are so grateful!”
“We got our new puppy and brought him to Hollywood Feed, from the moment we entered the staff was amazing! Super friendly, very helpful with what foods to buy and treats to get! They remembered our pup and know his name!! 100/10 recommend!!!”
“i recently got a dog when i came to lakeshore feed&seed they helped me wit information about victor and even since i brought victor it has helped me wit getting him all his vitamins and nutrients he needs and my dog loves it so good”
“This place may be small and not super fancy but they have a very nice selection of fish and rocks and whatnot. This place isn't in my area but we were nearby and decided to stop. I'm glad we did as they had all the fish I had been looking for but can't find anywhere within my area. We bought a few fish and will be back for sure. The staff was friendly and knowledgeable. They also have some super cool massive Cichlid tanks to check out while you're there!”
10AM - 5PM
9255 Broadview Rd, Broadview Heights
Pet Stores
“BEST pet store ever! Very knowledgeable owners and staff, always willing to help you find the correct product. Great variety of pet food and toys. Always a fun event scheduled with treats and pictures.”
“I have special allergy needs so I needed to find special food for my cat. Megan was so helpful and knowledgeable. No doubt I will be going back there for the cat food I need.”
“100% hands down best grooming experience ever! Thank you so much for you love and care of our babies. Having been searching for a new groomer for our 14 yr old pomeranian and 13 yr old boston since moving to Hinckley. You got us in right away and I can not say or thank you enough for how you treated them! They were both happy and relaxed when we picked them up!”
“I'm thrilled to give Pet-tique a 5-star review! Their extensive variety of pet food, including the specific Acana puppy food I prefer, always keeps my fur baby satisfied. The personalized service shines through – they even special order items for you. Our latest purchase, a yellow rain jacket with a delightful bumblebee design, added a touch of style to our puppy’s wardrobe. Pet-tique truly is the go-to local pet store, offering everything a pet owner could need with a side of adorable charm. Highly recommend supporting this gem of a pet shop!”
“Mike has been very professional, responsive to my problems and is always early and proficient. I recommend him for any thing you need for u our pets protection.Service: General repairs & maintenance”
“I love this store they are helpful and so kind to there customers. They are always so happy and cheerful. I love there products that they sell for my cat they are very good high quality products. Love to shop at this store”
“We feel so lucky to live so close to such a wonderful spot for our pups. They looove coming to daycare here, they get excited when they hear “Want to go to Pams!?” and unlike other boarding/daycare spots, they trot happily in with tails wagging. Also have had great experience with their grooming services. We <3 you, Style Mutt!”
9AM - 9PM
1301-B W Pleasant Valley Rd, Parma
Pet Stores
“The staff are always so helpful and friendly! It's a very easy & quick stop. Never a long line! I get just what I need there every time, and I have a lot of animals!”
“Amazing place with a wide variety of items and I have not once experienced something being out of stock. Awesome staff that went above and beyond to help me put a very heavy item in my car. The worker offered I didn't even have to ask. Great place and great staff. Thank you Tractor Supply in North Olmsted”
“UPDATE: I received a call from Kevin regarding my review and the experience we had. He apologized and offered to compensate some of my order. Thankfully everything was taken care of and apologies expressed both ways. Thank you Kevin & Pet Supplies Plus. ORIGINAL: Currently sitting in front of the store. My fiancé and I drove here to pick up the dog food I ordered online as our 3 labs are out. Of course between work and the 8 inches of snow that came down, we came as soon as we could. We arrived at 8:55pm and upon pulling up it was clear the store was already closed, despite their hours being until 9pm and no note on the door to notify customers of the early closing. My fiancé got out of the car to go up to the door and the two employees in the store proceeded to ignore him. So I called the store to say we were here for a pick up and I watched the female employee laugh as she and her male coworker ignored the phone as well. I even flashed my brights to get their attention and my fiancé went to the door again and knocked. They both proceeded to hide from view and behind shelves to avoid us. I'm extremely upset with this store. We were here before close and literally just needed to be handed our dog food, but we were ignored, laughed at and even mocked. So now we have to go home after wasting time and gas and make our dogs some dinner because two employees couldn't be bothered to stay open until their posted time and decided it was better to pretend like we didn't exist. I will contemplate spending my money on dog food elsewhere. Thanks for nothing Pet Supplies Plus.”
“We were looking for a new place to get our fish and found this gem. It has everything. Salt fresh and a dancing bird "fluffy".Everyone was so helpful and knowledgeable. Y'all really have it going on. And we definitely will be back for all our needs. Thank you.”
“Nice store but too small. Isles are very narrow and it's packed to the gills. Hard to move around and shop in there. Employees are great but it's just to difficult to shop there.”
“I have received excellent customer service at this store! Today Brayden helped me select some foods for my finicky felines ??!
During a past visit an associate helped me find the perfect puzzle feeder for a cat that needs to slow down sometimes which is fabulous and pictured in video below.
Great selection at the store… and I appreciate the rewards program though it’s a little not so user friendly to me.
Return visit - more awesome assistance in finding a nutritional option for my cats as a treat. Adding photo of Open Farm snack - freeze dried raw wild salmon and cod they are now crazy about!”
9AM - 5PM
29225 Center Ridge Rd, Westlake
Pet Stores
“I like this place. Our dog comes out fluffy and clean.The people are genuinely concerned about the dog's wellbeing. For our dog, he drools a lot. They experimented with different methods to dry him to keep him less stressed and less drooly!”
“Thank you for your help today, Nielly. I hope I spelled your name pretty correctly and if not, I'm sure Pet Supplies will correct me. I called after leaving the store having purchased some items. You were professional, very kind and actually spent the time to help me :)”
10AM - 6PM
224 Main St, Westlake
Pet Stores
“This review is long overdue...John the manager of the store is an absolute class act. I purchased flys (6-7 months ago) and discovered I was overcharged (3x) on them. I didn' t have the receipt but they found me in the system. Told me they would refund me or to come down and said they would take care of me. They certainly gave me a full customer service experience and made sure I was made whole and then some. No hassle. I like supporting this store because I see John at a lot of fundraising and awareness events. I'm still not a 100% Orvis gear guy (I'm too nerdy and picky with my fly equipment) but would consider switching simply because of the culture they and good-vibe environment they have at the shop. Kudos!!!”
“I have been coming to this location for so long now and they’ve always been so happy and helpful, I witnessed a rude customer cursing because someone was asking about product and he couldn’t check out as fast as he’d have wanted to, but if someone is unsure about a product the employees are more than happy to help and people should be more patient because there doesn’t appear to be too many people all at once and there’s a lot to do! Great team, great service, great store!!!”
“In today’s (scamming) society 5 stars is an understatement, there’s nothing bogus about this business … the breeders are awesome and conduct amazingly trustworthy business. Persian cats have always been a dream of mine and to think one would’ve been enough, who was I kidding.. when I first laid eyes on them, it was then I knew that I couldn’t get one without the other…. The process leading to bringing them home was very professional, I was able to go see them and at anytime, make payments (received receipts) until the time of pickup…. I received pictures and video footage of their growth and the breeder never once gave me any negative vides…. They welcomed me and my family during each visit and we always overstayed our stay admiring all the other Persians around the house… if your considering on getting a Persian kitten I highly recommend doing business with Dream Persian… your provided the paperwork, a gift bag with wonderful gifts and most importantly a beautiful healthy, stress relieving Persian kitten whom will grow to love everything about you… Thank you so much Dream Persian for definitely making my child/adult Dream come true… this has been a true Blessing and I’m enjoying every bit of being a Persian Cat Mom.. ????”
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“Friendly and helpful staff. Stephanie at the grooming department took really good care of my dog Bella. Stephanie is very friendly and welcoming. Well recommended.”