9AM - 5PM
6915 OH-128, Miamitown8:30AM - 5PM
4088 Lee Ct, Cincinnati“Everyone at the western hills Superior Branch is amazing! Julie Kallmeyer, Karen Bundy, and Jonny Schenk flat out take care of business!! Everyone is extremely nice and professional.My wife and I recently purchased our dream home and Kelly Dattilo was instrumental in this process. Kelly is top notch and has an amazing wealth of knowledge. Thank you Kelly for making our dreams come true! I couldn’t recommend Superior any more!”
“I had an amazing experience with the male staff today. I did not catch his name but he was patient and diligent. I’m from Georgia and he took time to help me replace my debit card and update the accounts I have on file with Woodforest. He thanked me for being a Woodforest member and shouted me out for being one for 16 years.
Loved his energy and the vibe of the rest of the staff today! Give him a raise!”
“They’re such friendly, hard working, & hospitable individuals. It’s always a great day when you walk into COPFCU. Especially when greeted by Lou Ann, Heather, & Keyana ✨ ?The loan process is usually one of the fastest I’ve ever received. They already have your information for the most part and there isn’t a lot of questions. As well as them always sending out such detailed and great information on how you can take out home loans if ever interested. Trina does the process so fast & efficient you can tell she’s been doing this for years. ??”
“I love my credit Union! Been with them nearly 30 years!The staff is always courteous, professional, knowledgeable and listening!We especially love Mrs. Marla, one-of-a-kind….; exemplary customer service experience each time.My spouse retired over a year now so we no longer have close access to the credit union and thought about moving to another credit union; however, we are loyal customers and will continue to make the nearly 30-mile drive out there, as needed.”
“To Cheryl Kalous I want to say thank you, thank you for i believe a decade of all your help with my credit cards, my consolidation loans, auto loans ect...you have been helpful with all my needed financial advice and even recently when you weren't available/out of the office you had someone call me. Thank you, you are my financial shero!”
“Our banker, Lisa Keene, at Harrison Ave First Financial Bank location , has been absolutely amazing. Lisa made us feel like we were her ONLY customer. We are just a small business and Lisa and staff treats us like we are Proctor & Gamble. I’ve never been treated like this by a bank. Very impressive customer service.”
“Jeni is the best! Always willing to help with any questions I have. Gave me a card with my account numbers on it to go through drive thru instead of coming in. Very nice and clean bank. Love the customer service”
“Fantastic service. The manager went above and beyond getting my wallet and phone back to me all in one piece!! I can't say enough about this bank. Thank you so much!!!!”
8:30AM - 5PM
590 Ring Rd, Harrison“Always friendly, Hometown bank. Love that they know me and I'm not just an account #. Opened my accounts with them in 2012 and don't see myself ever going to a different bank.”
“The ladies at Cinfed Credit Union give 5 star customer service everyday! Tierra, Christine and Taqwanta are just a few of the awesome ladies at the Glencrossing Branch. I would highly recommend Cinfed to anyone looking for a more personal experience in banking.I've been with Cinfed for 30 years and wouldn't think of going anywhere else!!!The entire credit union is awesome!Mason is the mortgage department is great to work with also!!! I've never had a bad experience with Cinfed Credit Union.Thank you for always putting your customers first!”
“Leaving the same review I left on yelp, I have been comming to this exact location for four years now. They have always been super friendly and helpful. Willing to answer any questions you have. I have never ran into a single issue with them. They strive to be fast and efficient, waits are hardly a thing. Maximum line wait is usually 5 minutes or so! I'm sure the employees from 6 years ago based from prior reviews weren't good, but the employees I've had have been 10/10. Don't let negative reviews always fool you, people don't always think to leave reviews unless there is a problem. Go huntington!??”
Open 24 hours
6240 Glenway Ave, Cincinnati“I am new with this bank. I have only been with them 8 months now. I have had a positive relationship with the bankers Holly and Patrick. I have had good tellers but one. Since I have only had an issue with one teller, I do the math and only take it down one star. No since of throwing out the baby with the bath water! I did talk to the head person over this so they can take care of it. If it becomes an ongoing issue I am going back to Chase which treated me like a queen. Holly does go out of her way to help. I am sticking around a while. Please don't let me down.”
“I love my bank! The employees are always super nice to my daughter and I. We are always greeted with a smile and always feel welcomed! Thanks huntington for being great!”
“Chris the branch manager has been unbelievable as well as the rest of the staff! We started using 5/3 just to have a second bank account in case anything ever happened to our Chase account and a card was frozen or anything of that nature. After 3 months of banking with 5/3 and more importantly the staff at the Ross branch we will be switching over to 5/3 as our primary bank.”
“Awesome community bank with great customer service. Always happy to help answer questions and make it as easy as possible! They also offer competitive rates and take great care of their customers.”
“I can't say enough about the warmth and helpfulness of the team at this branch. I was setting up an estate account and manager John Burden and banker Jessica Wilson went above and beyond to help me from long distance and when I was in town. They are kind, courteous, and extraordinarily thoughtful. It's rare to find customer service like this in a big corporate bank, or anywhere these days. I highly recommend banking at this location”