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9:30AM - 9:30PM
35101 Euclid Ave, Willoughby
Department Stores
“Great customer service from Laura and Jacqueline. Laura knew exactly what my daughter wasn't able to find and guided us right towards it. Now thats someone whe knows their merchandise. Keep up the great work ladies.”
9:30AM - 8PM
7335 Mentor Ave, Mentor
Department Stores
“Decent store, decent prices, decent selection of clothing for the forgotten gender (Mens). However. if you’re looking for luggage, look elsewhere. This Marshall’s, (Mentor) doesn’t carry it (contrary to the photos). Marshalls in Mayfield has a great selection of luggage though.”
“Stopped in for a few items in the women’s section and was happy to see Sadia to now be at the Mentor location. She was very helpful here as she was when she helped me back in December at the Beachwood location.”
9:30AM - 8PM
9565 Mentor Ave, Mentor
Department Stores
“Vanity granite top and sink all in one. It was perfect for my bathroom. If I would've purchased the granite elsewhere, it would've cost more than what I paid for the entire thing. I also saved 15% by opening the credit card that day.”
“I went in there the other day and was very impressed. The employees were super friendly! Like, really friendly… They were talking to me about their dogs and asking me about mine. I know that’s just a little thing, but it meant a lot! A Big Lot. Haha. Sorry, I couldn’t resist the joke. Anyway, I love the store and I will definitely be back again!”
“I absolutely love my couch I got
From here was adorable and very comfortable durable. Also got my fireplace and clock from here. Love it and very helpful ❤️”
“They've redone their store and added Sephora. It seems much more organized now than before. Staff is generally friendly and if you can wait for their sales, you can usually get a good deal.
They've also redesigned their checkout process and have made it much more efficient. They've included self checkouts, too, if you prefer to not wait in line.”
“Great inventory, sales, clearance and high quality choices! Classically designed department store that has it all- clothing, shoes, lingerie, makeup, handbags, suitcases, beds, linens, home ware and so much more for all ages.”
9:30AM - 8PM
7845 Mentor Ave, Mentor
Department Stores
“Employees/management very helpful with my return. No hassle and very courteous. Store is very neat, clean, and organized. Departments are labeled for easy sighting and accessibility. I love this store and location.”
“Clean, organized store with a good variety of indoor and outdoor inventory for the barn, farm or backyard. Including items for your pets!!! Love the clothing and boots section.”
10AM - 9:30PM
7333 Mentor Ave, Mentor
Department Stores
“A lot of interesting products. Good prices. Friendly service. We found what we were looking for and more. Toys, T-shirts, cell phone ? products, & much more.”
“*update~ theyre still gr8!
Customer service rep has been AWESOME! I've made 2 transactions there this week alone and every1 I've had contact with had been very kind and helpful...it was refreshing compared to some other places.”
“This Chardon walmart is very clean, has sufficient cashiers, and a wide selection of items that are priced right. However this last visit I did notice a lot of empty spaces on shelves as well as sold out items. Maybe more employees to stock? Not sure. But I most likely will visit again.”
“The CVS in Target is the best CVS i have ever been too. the pharmacist always goes above and beyond for you. every time i have an issue with the Dr. office or the insurance company they always seem to get it right!”
“I went there looking for a coat for my son the store is well organized although I wish they had more options and plus sizes for men and women and more larger size shoes for both. It's a big store with bright lights and wide isles. I like the variety in the store there is accessories for both genders sleepwear formal wear and casual wear there is also a section with beauty supplies and home goods.”
“This Chardon walmart is very clean, has sufficient cashiers, and a wide selection of items that are priced right. However this last visit I did notice a lot of empty spaces on shelves as well as sold out items. Maybe more employees to stock? Not sure. But I most likely will visit again.”
8AM - 10PM
9669 Mentor Ave, Mentor
Department Stores
“Very clean store with nice employees. I enjoy shopping here, especially for books and home decor/organization. I just wish that they’d have people in electronics, considering that you need to ask them to unlock almost everything in that section. I’ve spent numerous trips walking around the store looking for an employee to unlock something for me.”
“I had a return and Ms. Yoli helped me and was very professional and kind. She made my experience very enjoyable and positive. I'll continue shopping at this Target.”
“I had a return and Ms. Yoli helped me and was very professional and kind. She made my experience very enjoyable and positive. I'll continue shopping at this Target.”
“Reviewing stores and non- food establishments really is not an easy task, do we judge on price, inventory or how clean it is? That is the dilemma on hand for good ole Sam's. Been a member longer then i wish to admit, so for price they are fair, clean yea they do a good job in that area too and variety seems extensive as well. My favorite new part it the scan and go, I can fly in fly out and as I walk by the backed up checkout lines i can only look at all those folks and think to myself "self, am I the only one who knows about scan & go" . As I laugh deep inside”
“Shoutout to Sharon for helping me out. I have a few groceries I needed to put in the fridge when I get back to my destination but I was stuck at target cause I didn't have a ride. Sharon was able to help me out and put some of the groceries I needed into a fridge temporarily until my ride showed up.”
“Shoutout to Sharon for helping me out. I have a few groceries I needed to put in the fridge when I get back to my destination but I was stuck at target cause I didn't have a ride. Sharon was able to help me out and put some of the groceries I needed into a fridge temporarily until my ride showed up.”
“I've stopped at this location a total of 3 times previously. After my first time visiting this store, I wasn't impressed. The store was cluttered, merchandise was disorganized and not straightened on the shelves, and the cashiers were friendly...dutifully. I honestly dreaded ever having to stop there again.Today, I was shocked! The store has had a major overhaul! I was transported into a store that was clean, organized, uncluttered, clear aisles, and well stocked.There was one cashier, and an employee stocking merchandise. When the line started to get long, the employee stopped stocking merchandise to help ring up customers. That is a big change from my experience at a different Family Dollar location. Customer service matters!Although the store isn't finished with having the floors left to do, I can say there is a sense of pride in what I saw today. There is value in being a community store. Your customers deserve this change! Kudos!”
“April was absolutely fantastic. Even with some extremely unpleasant customers and coworkers. She has always treated me with extreme friendly and professional behavior. With a long line of customers waiting to check out, 2 of her coworkers were playing on the other registers, possibly clocking out. One was on her cell phone utilizing the speaker, trying to deal with Doctor's appointments. I felt extremely sorry for April. She always tries to make customers feel like they matter. Even when they are rude or worse.”
“I was disappointed that there was only one associate in the electronics department. She was getting pulled in every direction from many different people.
The greeter/exiter was a sweetie. I believe his name is Ernest.”
“With all the issues of employee shortages (both hiring new employees and retaining employees), especially post covid, it's good to see several employees who still care about exceptional customer service. Two employees in particular I would like to mention are Jim and Tammy. Jim works mostly at the front entrance. He is very personable , respectfull and always has a great attitude. He always makes a point of saying hello or goodbye. I know it's a thankless job at times, especially when people refuse to show their receipts when asked, but he never lets it bother him, and he cheerfully greets the next person he comes in contact with. Tammy works the front end (I assume in a managerial role), and she is also very personable and caring. She has helped me a few times with issues at the self checkouts and has always done so with a kind attitude. Several other employees are worth mentioning for similar customer service traits, but I do not know their names. I'm sure management likely knows who I'm talking about.”
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“The cashier super friendly and nice things are easy to find. The only complaint is no return on electronic items. So be very careful if you choose to buy anything electronic. You'll be stuck with it if it doesn't work.”