The Medina Home Depot is a helpful and friendly place for residents of Medina, OH, looking for tools, appliances, outdoor furniture, and building materials. Customers appreciate the staff’s knowledge and willingness to assist, with special praise for employees like Jackie in Flooring, who provided excellent, attentive service when helping with new carpet purchases. Andy in the paint department also received positive comments for shading paint accurately and being pleasant to work with. The store staff go above and beyond in some cases; for example, a manager named Carl was very helpful when a customer’s online order was delayed and even provided a trailer to help with pickup. Customers also highlight smooth experiences with flooring and carpeting, from measurement to installation, with prices being very competitive. A small suggestion for improvement is for cashiers to make eye contact and offer friendly farewells to make customers feel more valued. Overall, Medina Home Depot is a reliable store that supports doers and helps them get more done.
This place has every tool, shade of paint, tile, and plant! There is a machine where you can test paint in different rooms of the house. Overall 9/10 (4.5 stars).
June 2024
Where doers get more done for sure!! The manager Carl was super helpful when my online order was going to be late. He even comped a trailer for us to pick up since the delivery was going to be a week late.
