Ken Ganley Kia Medina is Ohio's largest Kia dealership, offering an extensive selection of over 100 new Kias and more than 150 quality pre-owned vehicles. The dealership prioritizes excellence in customer service, ensuring that every customer leaves satisfied. The staff is friendly and knowledgeable, providing support throughout the buying or leasing process and even after the sale. Customers appreciate the dedicated service, with staff members going above and beyond to assist, build relationships, and address any needs long after the initial purchase. The service team is noted for their professionalism and attention to detail, with specific praise for service advisors who take the time to thoroughly inspect vehicles and keep customers informed about their service status. Ken Ganley Kia also offers convenient options, like loaner cars, enhancing the customer experience. Overall, the car shopping experience at Ken Ganley Kia is described as easy and efficient, with staff listening to customer needs without being pushy. Whether buying a new vehicle or getting service, Ken Ganley Kia Medina is committed to making every visit a positive one.
Mike was great. He was pleasant, welcoming, knowledgeable and energetic. Mike was very helpful, friendly, kept me informed and professional. Mike also followed up on an issue and saved me some money!!
December 2025
Extremely good experience and happy with the customer service provided by Brook. Thank you Kia.
December 2025
Will Williams in the service area is top notch. Keeps you informed on the status of your vehicle and any concerns you may have. I truly believe he cared about a concern I had and was able to work with the service tech and came up with a solution.
