9AM - 7PM
7451 Mason Montgomery Road, Mason“This is a great local bank. The staff are great and is the reason I bank here. They tend to know their customers by name and are great to work with. It's a small bank, so the online banking service isn't the greatest but it works just fine, just takes one or two more clicks that other banks sites (the reason for 4 vs 5 stars). No worries about the service however, online bill payments and transfers have always worked just like the huge banks with the expensive fees. If you live near one of these branches, I recommend banking with Peoples. The people and service are great.”
“I have to say that this location is amazing in customer service and being helpful. The Branch Manager OG Forest has always been very nice and is welcoming. There is never a time when I needed something that he didn't help me out and is always proficient about his work. Barbie Doll Kate is so courteous and has such a great personality. Always willing to help out and be there for the customer. Never have I had a bad experience there, it's always such a pleasant place to bank at. I would definitely recommend anyone to come here for any Banking advice or needs. OG Forest and Barbie Doll are the main reasons I enjoy going to that branch. Just remember when your looking for a great bank to feel like a true and respected customer, then come to this location.”
“I have banked here for the past 10 years. The customer service is by far the best I've ever experienced with a bank. It's a small town bank (I think based out of Lebanon), so I feel like they view me as a person/neighbor and not just a number. (Sam is the best!)”
“They are terrific!When I was searching for a loan from the Paycheck Protection Program I must have called 20 banks in the Cincinnati area and only one returned my call, Peoples Bank.Corey and the team from Peoples patiently walked me through the process and helped me get my loan. Most importantly, they treated me with dignity and respect and didn’t talk down to me like other banks.I plan to recommend Peoples to my clients!!”
“I am visiting from New York and was looking to break my large bills into smaller bills. I was turned back from many banks and places before the awesome staff over here helped me out within minutes. If I was Ohio resident, I would be banking here. 10/10 for customer service.”
“These people are awesome! I love this bank. Recently I went to closing for my house and was told I needed a cashier's check, not a personal check. Drove over and wrote a large personal check from another bank (it was more than the cash I had available in my Woodforest account) and got a cashier's check. Because I was a regular customer, and everybody there knew me, the cashier's check was approved. Any other big bank would have had me wait 5 days for my check to clear. My house sold without a hitch! It's nice being a part of a big bank but getting the personal service of a small town bank! Thanks”
“I had an issue with the GCCU Visa involving a late payment. The credit card staff was very helpful and resolved the issue quickly to my satisfaction. I have been a member for over 20 years and have always been treated fairly.”
“I've been a US Bank customer for about 20 years, and I've always been satisfied with their service. However, they have noticeably stepped up their level of personal attention, at least at this branch, over the past 1-2 years. Every single time I've visited the Mason - Tylersville location over the past couple of years, I have left feeling like a truly valued customer. They consistently have provided personal attention including greeting me by name, asking about my family, and treating me like I was their only client. And a special shout out to Dominick who reminded me today that my drivers license was expiring! Keep it up folks--you are making a difference!”
“Love this branch!! The workers are incredibly friendly and can help you with everything you need. I have never had a problem using their services and have been banking with them since I moved to Ohio 8 years ago. Convenient location on Main Street in downtown Mason. Interior is lovely and there is an ATM in the drive thru area. Highly recommend coming here for your banking!”
“Truly the best bank around. I always am taken care of right away and all of the staff strives to build a relationship with all of their clients. Always love being greeted by Stephanie when I’m in there and know I can call them if I never need anything.”
Open 24 hours
5668 Tylersville Rd, MasonClosed
5283 Bowen Dr, Mason“Lauren rocks! Super helpful, made great recommendations, and took the time to make me feel heard as a client. I’ve been a PNC client for more than a decade and this engagement stood out.”
“Me and wife came in to discuss a auto loan with Julie Brandau from the Mason location she has the best attitude and passion for her job and was so polite she made this process amazing and smooth she is very good at what she does… thanks Julie you rock ??”
“This is a Great Bank providing excellent service! Manager Eric Winkler exceeded our expectations and took all they time needed during our visits. Highly recommend this Bank.Larry and Judy”
“I can't believe how great it is to have my own personal banker. Lexi Marlow provides personal services and helps me know the services available to me. She is so focused on providing customer services and making sure my experience with the bank is top notch.”
“Had an issue with my checking, possible fraud that Fatima in the Mason office walked me through and was able to problem solve and rectify the issue completely. She was extremely personable and professional with impeccable customer service skills. Thank you very much Fatima, I greatly appreciate all you did for me!!”
Open 24 hours
5283 Bowen Drive, Mason“love this branch. everyone is super helpful, and friendly. my preferred location, for sure. ignore the negative reviews. i have been going here for 6 years. i have never once had a bad experience.”
Open 24 hours
5261 Kings Mills Rd, Mason
“TR Wise helped me purchase my first home AND my first investment property. I Highly recommend him. He is super easy to work with, honest and answers all my questions.”