“They really did all they could to help us. In a world where it seems that money is the only thing that talks, Dr. Halas was very sympathetic and even cried a little when we sent Charlie to rest. That means a lot.
The paw prints and vials of his fur will help keep him in our hearts.
Thank you to everyone there.”
“Dr. Hammer is an absolutely incredible veterinarian who has taken care of (and continues to take care of) my 18 year old dog ever since he was a puppy. I truly don’t think that there’s a more caring and skilled vet out there. I can’t recommend his practice highly enough.”
“Our German shepherd is a very kind and gentle boy but he's a bit nervous around new people. Other vets were treating him like a dangerous dog and were generally scared of him which added to his anxiety. Dr. Miller treated him with confidence and respect and he was the most comfortable around a vet's office we have ever seen him. Dr. Miller was very thorough and easy to understand when explaining to us what our next steps should be to get him fixed. We are very pleased with our experience here and highly recommend them”
“Our cat Charcoal had to be euthanized last Friday, October 11th. His little body was racked with cancer that had spread. We were with him in a little room, holding him and crying. We were asked if we wanted his paw prints? . We said yes, assuming of course, that meant both front paws. But no, turns out we had to ASK for both front paws. The lady didn't specify that at all. All she said was "would you like his paw prints?" We said yes, and she said "okay, sign here." We only got ONE paw print AND it turns out that our CareCredit would have paid for two, but we had to ASK for two. If it would have paid for two, WHY DIDN'T WE GET TWO?? We feel cheated.
Edited to add: They just called to apologize, which was unexpected and very appreciated.
Edited to add: We just received a beautiful sympathy card from Dr Barry. Thank you so much, Dr Barry!”