Cell Phone Stores in Macedonia, OH

“I had visited a Verizon store to talk with someone about upgrading my plan and possibly saving a few bucks each month while at the same time adding a phone to my plan for my son. I ended up at the Macedonia location.
I'm not very tech savvy and trying to decipher the Verizon bill is next to impossible for myself as well as trying to understand plan differences and which would be the best way to go without losing key plan advantages and also what Verizon could offer.
I sat down and talked with a salesperson by the name of Darrian and he couldn't have been more patient and more helpful in helping me to understand how he could help upgrade my plan and yet save money while getting a better improved plan.. He was very easy to talk with and was very patient with all the questions I myself as well as my son had. The entire staff at that store seemed to be very friendly and they all seem to have a good work team environment. Thank you so much Darrian for all your help.”

“My Android phone was completely locked & I did not have a password to unlock it. Mike tried everything & all kinds of passwords to get it unlocked but everything failed. Finally we decided reset to factory defaults was the best thing to do. He was patient & kind as he not only got the phone unlocked but set up all of my new settings! Everything took a long time because we were trying to save all of my photos. As it turned out, I did lose some of my photos, but not my apps or my contacts. He then went to my Bronco with me & got my phone set up. I was back in business. Thank you Mike & Tony for all that you did to get my phone running again!”

“I came in to fix my broken phone screen and I hate coming to the Verizon store because people are so rude, inattentive and it always takes so long, but Benito helped me out, showed me my options and educated me so well! I don't like technology, but he made me feel a lot better and got me a new galaxy for free! You bet I will be coming here for now on! Him and Connor were so funny! Made the process easier than it's ever been!”

“Great customer service and excellent experience from Monica! Went in for T-Mobile Tuesday free offer and walked out with the car charging solution for my new IPhone 15 ProMax. She was kind, knowledgeable and took the time to audit my account to ensure I was receiving the best possible service from wireless to Hone Internet. Atmosphere in store was Amazing. Customers were being put first and walking out with a solution to their needs! Great place to visit for EVERYTHING T-Mobile! Thanks again Monica!”

“Betsy /Jeremy Are amazing employees you should be proud to have working for AT&T.I had the pleasure of seeing them handle a huge problem for another customer and they both were professional at handling the problem was very impressed they both should have a chance to advance to a higher role within the company. If it we me I would definitely consider them for a pay raise or promotion. Great experience ?”