Cricket Wireless Authorized Retailer provides excellent customer service, with many customers praising the staff for their professionalism and friendliness. Ximena is frequently mentioned as an outstanding employee who goes above and beyond to assist customers, helping with phone setup, resolving issues like suspended phone numbers, and updating devices. Customers appreciate her courteous attitude, multitasking skills, and her ability to make them feel valued. Other staff members, including Karina, Jimena, and Sulaymon, are also highlighted for their supportive and positive attitude, always providing personal customer service without any negative behavior. The store is recognized for creating a welcoming environment where customers feel satisfied and well-treated. Many customers express their happiness with the service and their intention to continue doing business at this location because of the staff’s dedication. Overall, the store is praised for its friendly, professional team that offers quality assistance, making it a preferred place for Cricket customers.
Excellent experience. I came in about a half hour before the store closed. Ximena got me through setting up a new phone and service and managed to help other customers through. Best experience I've had in a wireless store. That representative deserves a raise. Good job.
January 2024
I went to this store because my phone number was suspended. Before I visit this place, I go to a different cricket location no one can help me . So I went to this location, two ladies, ximena and Karina, they help me right way . Very professional and friendly ?
July 2023
Ximena is a very excellent worker. She helped us a lot tonight. We are very pleased with her work and we are very pleased that they have them working here. We will continue selling this store simply to see her because she is totally a professional.
