Hardware Stores in Hilliard, OH

“I came in last minute right before they closed, which I hate to do but I didn’t have a choice. The guy at the counter was very helpful very patient and I got the right part for what I needed even after I called back and double checked twice they were still very patient with me and super friendly.”

“I ordered some blue Christmas lights online and when I picked them up it was quick and the cashier Karen was friendly. She offered my two year old a bag of popcorn and we walked around. There were friendly employees who asked if I needed help, nice store and good prices.”

“I went to Lowe's in Hilliard again for some paint. Bryan K. was working in the paint center all by himself and he masterfully waited on 3 customers simultaneously, including me. He went above and beyond to ensure all of my questions were answered. He provided the same high level customer service to the other two customers as well. One customer was waiting patiently while a bucket of paint was being mixed or stirred in a high powered machine. Another customer was asking question about the various types of paint and trying to select the perfect color. I was there to get a sample of floor paint. Bryan has years of experience and endless knowledge and it shows! Somehow he even managed to get all 3 customers, including me, to briefly chat with one another. That's not the norm for me. I actually enjoyed this experience. Bryan answered all of my questions and even prepared a color sample that he painted on a wooden stirring stick. He hand wrote the brand of paint and color information on the stick in case I returned to purchase in the coming days. He also answered all of my questions regarding paint removers. I had never met Bryan before, but I will definitely seek him out if I return to Lowe's in Hilliard. I had passed several other associates that treated me as if I was invisible, but Bryan was able to turn my experience around and I couldn't be happier. I've said it before and I'll say it again - great customer service is just as important, if not more important, to me as the product or service I am browsing or purchasing.”

“They usually have everything I need here. I have found that the app more closely reflects what’s in inventory now. The prices are decent. It’s easy to get to. The rental place is a little tough to deal with, but they’ve got some riffraff that rents from them, so they have to be. I just don’t find them as nice as the Home Depot employees otherwise I would give them a five star.”

“In and out! Had a painless experience at this Home Depot location in Hilliard. Located the items we needed online to confirm stock and pricing, asked an employee about their location (he named the exact aisle), then purchased them. Spacious store, clean store that wasn't too crowded. Conveniently located off the freeway exit. An overall smooth experience.”

“Very helpful in loading my mulch even though I had to wait a while for someone to come. I usually do it myself but had just had surgery so had to be at the mercy of others this year. Other years they have loaded 20-30 bags of mulch and soil in the truck. I like being able to pay inside and drive thru and they load it outside after looking at your receipt! Keeps me from overturning a cart inside as I attempt to push a heavy cart around with a few flowers ?”