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“Been with this bank since 2013. I have never had one problem with them. Customer service is awesome and friendly. I’ll be with this bank as long as they are in business.”
“The ladies are just as nice as can be! They even greet you by name. Everyone who I have interacted with there are so nice and professional. There is a man who is sometimes behind a desk and sometimes doing teller Drive through. I wish I could remember his name!! But he is always very kind.”
“This place is a diamond in the rough! Joe is awesome, Julie is awesome, Suzanne is awesome, Sheri is awesome, I love the people and the personal attention you get when you go there is priceless! Five stars!!”
“Chris the branch manager has been unbelievable as well as the rest of the staff! We started using 5/3 just to have a second bank account in case anything ever happened to our Chase account and a card was frozen or anything of that nature. After 3 months of banking with 5/3 and more importantly the staff at the Ross branch we will be switching over to 5/3 as our primary bank.”
“I love this bank!!! The tellers are all super friendly! My husband had been banking here for quite some time and we decided to create a joint account. Tyler was great at explaining our best options, setting up our account and the process was relatively simple. I never have had a problem with direct deposit and the check deposit option on their app is awesome!! I definitely think we will be banking with fifth third for life!! :)”
“Some of the friendliest people you will ever encounter, i dealt with them through business daily and was impressed i switched banks because of them. Good honest people whom are very knowledgeable.”
“Just recently opened a checking account with Key Bank. I was at another bank for years and decided to switch. So far I have been happy with the experience. Everyone is nice and pleasant, very knowledgeable. The mobile app is 100 times better than the app with my old bank.”
“I was just doing a quick Google search to see the hours for Saturday and noticed such a low rating. I don't get that one bit because this branch has always been amazing. So, I just wanted to leave a good review to boost the rating. Be kind to the workers, just because you don't understand something doesn't mean they're doing something wrong.”
“Jeya was not helpful and she was questioning us a lot making us feel unwelcome and she was busy the second time I came in but Nicholas was available this time so we went to him and he gave excellent customer service and listened to our concerns and went above and beyond! Also Kaleb gave great customer service as well.”
“I went to PNC to open a new account and I could tell the sharks were hungry... Rolled over to Huntington and TINA did an amazing job helping me out, and not being judgy to my wants and needs!”
“Staff was very friendly but I'd encourage them to move the waiting line through a bit quicker. I felt encouraged conversation w the customer should be reserved.”
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“Went well! A guy named J.R. Stanley assisted me with my visit today, and it went amazingly well. I am a new member and I was helped in the best way possible. There was also a woman working the orange “Member Services” desk, who was working hard to give everyone the best service possible!”