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“Drew at the Lane Avenue store was OUTSTANDING! He set everything up and answered all our questions when we purchased a new iPhone 15. I highly recommend you go see him at this location.”
“Me and my wife walked into this store today because we wanted to switch over from our previous provider and the level of customer service here was absolutely amazing. The reps are extremely friendly and are very knowledgeable when explaining how to work these new device we got today. This was an absolutely amazing experience me and my wife had today.”
“I dropped my phone and broke the screen, half of the screen was working and half of the screen wasn’t found them on Google came in and within 15 minutes. My phone was fixed. Very nice customer service great store highly recommend this place. Ps it costed me under $100. I’m ecstatic thank you thank you thank you. ?”
“Rita Faye was amazing and so easy to work with. Very personable feeling with her! Dominic was also very very helpful and very sweet, kind, and informative. I felt very confident working with the two and they made my transfer from T-Mobile to AT&T flawless ?”
“Andrew was great! He assisted me quickly and was clear about the terms of my new plan and phone and never made me feel pressured to purchase more than I was looking for. Highly recommend, thanks Andrew!”
“She was VERY helpful!! I got a a new phone due to none of my apps getting notifications!! She made sure every app I have had a notification before we left!! I work from my phone and if I don’t get notifications then I don’t work!! Hopefully she stays at the Georgesville Rd store!!!
THANK YOU SO MUCH LYRA!!!
The Phaunefs”
“Had been dealing with an issue activating a phone for over a week, drove an hour to the Columbus location at 3571 W broad and Drew & Patty went above and beyond to help activate the phone and waive the activation fee. Great experience”
“The people that work in there our wonderful awesome knowledgeable they always right there to help you out tell you about the latest things that MetroPCS has to offer their uncredible there they go above and beyond every time I go in that store that's my favorite store to go to. And once I get the chance to find a place I hope I find a place out here so I can be close to that store. Cuz if not I will make and go out my way just to go to that store. Another good store is I don't know if the gentleman still works there or not he makes that store awesome and goes above and beyond actually he does the same thing that these two people do at this store those two stores along with that one dude is at Morse road store as wonderful I went there a few times and he wasn't there they seem not knowledgeable on both types of phones android and iPhone not everybody has iPhones okay just let me tell you that your people need to know about both Android and iPhones to really help your customers out there's a couple stores that I went to the people that work there only know about iPhones and very little or no knowledge about Androids.that being said step up your game on that level. Other than that these two stores are awesome to go to!”
“Quan greeted us promptly and assisted my Husband and I as we walked into the store. We were having 2 new numbers established and transfer of iCloud to an existing phone. We also purchased an iphone15 and had that transferred as well. There wasn’t a question that he couldn’t answer. Quan was very knowledgeable and informative about everything. We hope to continue to work with him at this location in the future. He was very professional and kind. He knew the ins and outs of the whole process. It was a flawless, stress free process and I couldn’t be happier with my experience. I will definitely recommend him at this location to others! Hope to see him again in the future for our phone needs.”
“Really helpfull I don't think I could have a better phone and I was desprate and financially embarrassed but they made it happen half way decent phone and a affordable plan”
“Best boost location i have ever been to! AWESOME service and AMAZING staff! I only came in to price a phone and got the best deal on two new phones a case and a screen protector! These guys Raymond and Wally treated me soooo well! This is the location to go to when you want to be treated right!”
“The employees Tammy Ashlynn and Josse were very helpful in helping me find exactly what I needed we just came to the country not to long ago and i can say this is one of the most pleasant experiences i have had thank you very much for your kindness and service”
“Excellent customer service. I went to this store because I wanted a new phone. Jose was very helpful. He explained all my options and I left the store feeling very satisfied with the service. It’s clearly a team with very friendly and knowledgeable staff. 100% recommend.”
“Bashar gave me an unbeatable deal. I came in looking for something simple and after a day of using the Moto 5g, I have no complaints. He hooked me up with a free case and took care of everything I needed. I recommend going to this location rather than any store in a better area.”
“Haylee was upset because another employee took a payment and was gaven the wrong number but finally we took care of it and the phones are on. We would never curse our customers as we strive for 100% customer service mistakes happen”
“Moween provided outstanding customer service. He was knowledgeable and extremely patient and helpful answering all the questions I had. It is very rare to find customer service like this any more. I highly recommend them”
“It was great. We ran into alot of issues (on my side) but the lady, christina, did everything she could to get us what we needed at a great deal while also helping other not so nice customers. She remained friendly and professional the entire time and i will continue to come here every time i need and will refer everyone here.”
9:30AM - 8PM
2356 Stringtown Rd, Grove City
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“I’ve went to the boost in grove city for years now and I won’t go to another I can’t remember the gentlemen’s name that was there Friday around 2-3 hands down the best we need more kind hearts like him to do everything possible to make everything possible thank you.”
“Hamed is awesome!!! My husband and I, both in our 60’s, went in today. I had to get a new phone. He set everything up and explained everything to us. Hamed is a great worker and help to people.”
“The service provided at the Olentangy rd Verizon location can’t be beat. Very understanding and helpful in solving problems and very informed and patient in explaining all plans, issues, etc.”
“Came into store today, to fix grandsons phone, WOW WALLY WAS BEYOND AMAZING! Service beyond expectations, I don't think I have ever been this impressed! He is a keeper! Now will consider switching to Boost! Kathy & Nock”
“Justin and Jordan are AHHHHMAZING!!!! They helped me tremendously! So refreshing to feel calm and comfortable in this store! Only coming to this location from now on! Thanks you 2!”
“Good store overall good customer service. I have only encountered one issue and that was one employee i went to for help wasnt knowledgeable on the cost to upgrade to a phone and when asked if i had my sister switch from another company but byo phone what cost would she occur as well as would her iphone 12 work the women didnt know the answer to any of it”
“Marissa, Ariana and Alicia gave wonderful customer service at the 1458 West Mound Street Location. They were all patient, customer service focused and kind! One of a kind service! Thanks for helping us out!”
“Very friendly, just an awesome saleswoman in the store! She helped me a lot! Ericka you are the bomb keep being you and doing what you do you are absolutely amazing! Boost she definitely deserves a raise!!! I've been in this store a lot of times she's the only one that made me feel welcome!”
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“(Translated by Google) I was tired of paying my bill at Boost and not getting the quality of customer service and signal that I deserved. All my friends told me to switch to cricket and I couldn't be happier! I have the best signal with 5g and got a free phone when i switched! ??(Original)Estaba cansado de pagar mi factura en Boost y no obtener la calidad de servicio al cliente y la señal que merecía. ¡Todos mis amigos me dijeron que me cambiara al cricket y no podría estar más feliz! ¡Tengo la mejor señal con 5g y obtuve un teléfono gratis cuando cambié! ??”