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“Extremely knowledgeable staff. High end technology bicycle; repairs, adjustments, and improvements are first class. Articulately honest with prices. E-Bike peddle assist has increased my riding distance to the 10th power. I'm in my 70's and this store will keep me riding for many more years to come. Bravo!”
“Trek has an amazing product-line and customer service mindset; in-line with which, I had an amazing experience with this Trek store. They have extremely knowledgeable and keen-to-help staff both at the store front and at the back. Patrick is a praise-worthy store manager who went above and beyond with each of my requests, and spent hours figuring out the best options and deals for me. The store is a fair bit out of my way, but it is my new favourite local bicycle store.”
“I recently visited Westerville Bike shop, and had a outstanding experience!! The staff was extremely knowledgeable and helped me fix the problem. Price of service is considerably reasonable. I will definitely visit again and again. PS: They are also selling some good bikes.”
“Johnny Velo Bikes is my "go to" bike shop! This is where I got my first road bike last year (2019), after a few decades of not riding a bike, and I'm glad I did! The owner, John, is the owner and cares deeply about the neighborhood and getting people back on bikes. Boggs, the head mechanic is sparky and awesome. He knows his stuff and has fixed my bikes time and time again. Without this shops support I don't think I would have taken to cycling as well as I have. The sell Bianchi, Giant, and Kona bikes. Trust them to put you on the bike that's right for you. They don't pressure and are more concerned about what you truly need in a bike. If you're a beginner or an expert, this little bike shop in Clintonville is a haven for cycling enthusiasts.”
“Michael (the owner) and his son Luke are friendly and knowledgeable. They sold me my son's mountain bike and my mountain bike. They're great to talk to about anything having to do with bicycles. Luke is a great mechanic. They keep their 24 h turnaround time promise - even sometimes being able to take a quick look and fix a minor mechanical issue within minutes or hours.”
“Tom, the shop’s owner, provides professional service and relevant information to prospective buyers of electric bikes. His inventory deals only with electric bikes. This allows him to have a variety of bicycles to choose from with a variety of prices. I’m looking forward to having an ongoing relationship to service the Gazelle Avignon that I ordered from Tom.”
“The owner and his wife have had this store at that location for decades, theyre super nice. Ive taken my bike there for years, everytime ive had a problem. Fair prices quick service”
“We just purchased a bike from the Westerville location and it was a great experience from start to finish! Darian is the staff person who helped us. He explained all our options, answered our multitude of questions, and was patient, kind, and helpful. We never felt pressured to buy anything which was a huge relief. We felt that Darian was being honest and straightforward with us which helped us feel very comfortable throughout the entire process. He told us that we could get 10% off accessories bought the same day and since two of the items we wanted were out of stock he (and another staff person who was wonderful but we didn't catch their name) special ordered them for us and we still got the 10% discount even though they had to be special ordered. It was just a really wonderful experience. If you are nervous about being manipulated by high-pressure sales tactics you will feel very comfortable working with Darian at the Westerville location. We plan on going back there for service as well because of what a positive experience we had. Thank you Darian for all your help!”
“Joe and team have delivered a very quick turn around, very inexpensive and quality repair or service, time after time. Once Ridden Bikes is my go to you bicycle repair / tune up shop. Thank you Joe and your staff for your service.”
“Got the brake pads replaced and the pistons adjusted for my ebike with hydraulic brakes, and it was shockingly affordable. Very kind and knowledgeable staff. They also got it done within one day of dropping off the bike for when it was scheduled, which was only a couple days out.”
“I've been a customer of Baer Wheels for approximately 3 years. Dave's thorough knowledge and expertise of bicycles and how to maximize the efficiency of them is amazing. I recently purchased a Jamis bicycle from him and he made several upgrades to the bicycle that have made it truly enjoyable to ride. I believe that he is the best bicycle engineer in the city, and I will always take my bike to him for servicing. Thank you so much for all of your help”
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“Seriously kind-headed well informed people! They are knowledgeable about their products, and they are incredibly receptive to your needs. Plus, their deal with Aventon makes them a one stop shop for all your needs. Buying a bike or e-bike (I got an e-bike) can be a really overwhelming task because of all the products and manufacturers. However, at Bicycle One they made the experience worth while. If you’re looking for a bike or e-bike please take them into consideration!”