Busam Subaru is a family-owned dealership known for its fair dealing and friendly atmosphere. Serving Cincinnati since 1909, the business focuses on providing a hassle-free, fast, and fun car shopping experience. Customers appreciate the helpful and knowledgeable staff, especially salespeople who are friendly, non-pushy, and patient, allowing buyers to take their time and ask questions. Many customers have purchased multiple vehicles, such as the Subaru Forester and Outback, and value the high-quality service they receive. The service department is highly praised, with customers traveling from nearby areas to get their vehicles serviced. Overall, Busam Subaru offers a family-like environment where customers feel treated like members of the family, making car buying and servicing a positive experience. The dealership's long-standing reputation and commitment to customer satisfaction make it a trusted choice for many in the community.
This was a follow-up visit for something noted during regular oil change. Turned out to not to be an issue, but glad I checked it out.
September 2024
Friendly, cooperative, but seems much more concentrated on sale, rather than customer. Rushing, not so much detail oriented, but quite all right overall.
September 2024
Mike was great and helped us get the exact car we wanted. I love my new car and look forward to going to Busam Subaru for service. Really good experience!