E&H Ace Hardware is a friendly, helpful, and community-focused store. Customers appreciate the personal service provided by the knowledgeable staff, who go above and beyond to assist with projects and needs. One customer shared how Dusty spent over half an hour helping them complete a project and kept encouraging them to keep going, ensuring they were happy with the result. Others mention how staff members like Scott and Karen are always ready to help, whether it's matching paint colors, finding hard-to-locate hinges, or guiding customers to specific items quickly. The store offers a variety of products, including a small gift shop with affordable ideas, and is known for its convenience—customers can be in and out in minutes. Many reviews highlight the consistently friendly atmosphere, with employees always available to answer questions and provide assistance. Compared to larger competitors, E&H Ace Hardware is recognized for better customer service, availability of items, and a welcoming environment. Overall, the store is seen as the go-to place for hardware needs, with loyal customers trusting it for quality service, helpful staff, and a true neighborhood hardware store experience.
Dusty helped me for over 1/2 hr. to achieve my project. Several times I was willing to throw in the towel. He kept encouraging me to continue. He did above and beyond the task to see that I was happy and completed the project and happy. I will be back.
August 2025
Well organized and probably has just what you needed. Picking up tools, or a thoughtful last minute gift.
July 2025
Great service literally as soon as I walked in! Fast friendly and efficient! Best experience in a hardware store!