O'Reilly Auto Parts on Graham Road in Cuyahoga Falls is a store known for its very friendly and helpful service. Customers report consistently good experiences with the knowledgeable and polite parts professionals, who are described as incredibly helpful, sweet, and well-mannered. Staff members are noted for going above and beyond, promptly locating correct parts, performing installations like fixing headlights and replacing fuses, and taking time to thoroughly solve problems. The store almost always has the needed items in stock, and on the rare occasion something is not available, it arrives very quickly. The business offers good prices and carries the necessary parts, tools, and accessories. It also provides many free services, including battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Additional services like resurfacing brake rotors and a free Loaner Tool program are available. Customers highly recommend this location for all car needs.
Very friendly service. Has always had what I needed except once and they had it there in an hour or so. Good prices, too!
September 2024
Just had a great experience at the Graham Rd store. Stashia (Stay-shia) caught us as soon as we walked in. We had a part of the part, only. She jumped in and didn't stop until she found the right part. On top of that, she was incredibly helpful and just plain nice. I appreciate people like Stashia.
August 2024
Great place to get parts, Louie and staff are awesome